Partnerships and Engagement Officer

Preventx

2d•Hybrid

About The Position

SHL.UK is an online sexual health service for Londoners committed to breaking down barriers to testing and care. We work with diverse communities across the capital, ensuring that anyone 16 years and over, regardless of background, identity, or circumstance, can access confidential, stigma-free sexual health support. The Role We're looking for a Partnerships and Engagement Officer who thrives both behind a screen and out in the community. You'll be the bridge between SHL.UK and the Londoners we serve by building relationships with VCSE partners, sexual health clinics, and grassroots organisations to increase access to our services and drive uptake of postal testing kits and SmartKits (community testing kits). This role suits someone who's equally comfortable keeping activity records, analysing outreach data, and attending community events with service users. The applicant must be comfortable discussing and promoting STI testing, contraception and treatment with people of all backgrounds.

Requirements

Experience in community engagement, outreach, public health, or a related field
Strong administrative and organisational skills - comfortable managing data, schedules, and multiple priorities
Confident using digital tools: Microsoft 365, video conferencing, and basic data reporting
Strong interpersonal skills with the ability to build rapport across diverse communities
Non-judgemental, empathetic, able to build trust quickly and happy to work as part of the team
Understanding of the barriers faced by queer communities, people living with HIV, women, African and Caribbean communities, migrants, and other people affected by health inequalities
Understanding of confidentiality, boundaries, safeguarding, and safe working practices
Reliability, punctuality, and ability to work flexibly, including evenings and weekends
Willingness to adapt to new priorities
Based in London with the ability to travel across the city and occasionally to Sheffield

Nice To Haves

Lived experience or strong existing connections within one or more of our priority communities
Experience working with VCSE organisations or NHS services
Knowledge of sexual health promotion, harm reduction, or public health campaigns
Multilingual skills

Responsibilities

Develop and maintain trusted relationships with community groups, faith organisations, and grassroots networks - particularly those serving LGBTQ+ communities, women, African and Caribbean communities, migrants, and other priority populations
Promote STI testing, contraception, PrEP and other treatments to various different communities and professionals
Plan, deliver, or attend outreach activities across London, including pop-ups, workshops, health fairs, and partner events (evenings and weekends as needed)
Act as a visible, approachable ambassador for SHL.UK, building awareness and trust in our services
Follow agreed engagement plans, briefings, risk assessments, and safeguarding procedures, and escalate when needed
Work closely with VCSE organisations and NHS sexual health clinics to coordinate referral pathways and joint initiatives
Identify new, strategically relevant, partnership opportunities and support onboarding of community partners
Support VCSEs to increase SmartKit usage and monitor progress with data
Represent SHL.UK at external meetings, forums, and networks
Promote postal testing kits and SmartKits through targeted campaigns, events, collaborations with VCSE partners, and one-to-one conversations with service users
Support the distribution and demonstration of testing kits in community settings
Gather community feedback to inform service improvements and reduce barriers to access
Maintain accurate records of outreach activities, contacts, and outcomes
Track engagement metrics and contribute to regular performance reports
Coordinate logistics for events, including materials, bookings, and travel
Monitor Smartkit usage across our existing partnerships and act proactively to top up kits
Support digital communications, including email campaigns, where required