Community Engagement and Partnerships Manager

Berkeley Repertory Theatre•Berkeley, CA

1d•Onsite

About The Position

The Community Engagement and Partnerships Manager position is a unique opportunity to act as both a community connector and an audience builder, helping Berkeley Rep deepen its roots in the Bay Area while expanding its reach to new and diverse audiences. The Community Engagement & Partnerships Manager is a vital link between the organization and its neighbors — developing, cultivating, and engaging new audiences while retaining and stewarding current ones through strategic partnerships, engaging events, and thoughtful relationship building. This is a full-time, exempt position reporting to the Director of Marketing and Audience Services, working closely with the Associate Artistic Director/Director of In Dialogue on partnerships and receiving logistical support from the Marketing and Development Fellow. All essential job duties must be conducted in person on Berkeley Rep's campuses.

Requirements

Minimum of two years of experience in community engagement, event management, or nonprofit outreach.
Proven success in building and maintaining professional partnerships.
Experience producing, hosting, or facilitating public-facing community events, including talkbacks and performances.
Proficiency with Microsoft Suite (Outlook, Word, Excel, Teams).
Experience with Tessitura or a comparable CRM, including accurate data entry and contact management; Tessitura strongly preferred.
Familiarity with budget management and financial coordination.
Valid driver's license and ability to drive.
Exceptional organizational skills, with the ability to multitask and manage multiple projects and deadlines effectively.
Strong verbal and written communication skills, especially in multicultural settings.
High degree of emotional intelligence and cultural competency.
Proactive and creative problem-solving skills.
A strong commitment to customer service and relationship building.
A strong interest in and commitment to antiracism, equity, diversity, inclusion, and access (AEDIA) initiatives.
Ability to thrive in a fast-paced, diverse environment.
An appreciation for the performing arts.

Nice To Haves

Familiarity with Bay Area community organizations preferred.

Responsibilities

Represent Berkeley Rep as a key ambassador at local arts, culture, and nonprofit events.
Cultivate and maintain strong relationships with local businesses, community organizations, and artists, partnering with the Director of Marketing and Audience Services on strategic partnership development.
Plan, organize, and produce a variety of community engagement programs and events, including the In Dialogue series, working closely with the Associate Artistic Director/Director of In Dialogue and the marketing team.
Manage day-of logistics for all community engagement events, coordinating with partners, performers, staff, vendors, and caterers.
Support the Associate Artistic Director/Director of In Dialogue in developing and implementing creative concepts for new community programming.
Collaborate with the Marketing and Audience Services teams to support group sales goals by building and nurturing relationships with community-based groups.
Collect contact information from new and existing community audiences with proper opt-in consent and record it accurately in Tessitura so the marketing team can segment and convert it effectively.
Assist with processing group reservations and provide community insights to inform patron-journey strategies and new market identification.
Create seamless experiences for groups attending performances, working with the front-of-house team.
Support the Director of Marketing and Audience Services on new-to-file acquisition and conversion goals.
Collaborate with the Marketing and Audience Services teams to design and manage community events that connect directly to the themes of our productions.
Supervise and coordinate with Marketing, Artistic, and Development Fellows on event support, including setup and cleanup, in coordination with the facilities, production, front-of-house, and operations teams.
Work with the box office and front-of-house teams to create and manage influencer and VIP lists for Opening Nights and special events.
Clearly communicate event needs and logistics to Berkeley Rep production and facilities staff.
Provide community feedback and insights to support broader audience development strategies.
Collaborate across departments — including the box office, front-of-house, and development — to ensure community engagement goals align with organizational values, strategies, and goals.
Partner with the marketing team to create promotional materials for community-focused programs.
Manage the marketing community engagement budget and assist the Associate Artistic Director and General Management in supporting the In Dialogue budget.
Provide mentorship and task delegation to fellows (artistic and marketing) supporting community engagement initiatives.
Demonstrate a high degree of coachability and ability to integrate feedback into daily workflows and processes.
Actively participate in workshops and training, including harassment prevention, bystander intervention, and antiracism, equity, diversity, inclusion, and access initiatives.
All other duties as assigned.