Partnership Specialist, Meal Program (Remote)
About The Position
The Meal Program Operations team is focused on building effective and scalable offerings while continuing to ensure that our customers are thrilled with our restaurant supply, and that our restaurants are happy, growing, and engaged as new demands arise. We are looking to grow our team of Partnership Specialists to help support this mission. These individuals will focus on the acquisition and training of our network of restaurants which power ezCater’s Meal Program. In addition, as our business evolves these individuals will be part of a team that tackles a variety of strategic and operational initiatives to better serve our customers and restaurant partners alike.
Requirements
- 3+ years of relevant experience, ideally in a sales or onboarding/implementation role
- Experience operating in a high performing culture
- Ability to create quick relationships that generate strong results
- Highly productive and clear communication skills, with ability to handle multiple emails, phone calls, and restaurant trainings each day
- Eagerness to grow exciting new initiatives and to support our restaurant partners and customers alike
- Experience and ability to juggle multiple goals simultaneously, and keep multiple parties informed of progress along the way
- Adaptability– we’re growing quickly and our demand fluctuates unpredictably
- A beyond helpful attitude, and the “scrappy” instinct to get things done through hard work
- You aim high, and want to make us better– you’ll think critically about how we can improve processes, systems, and expectations
Nice To Haves
- Ability to travel up to 5 days per quarter for Together Weeks, team gatherings and other events, when applicable.
Responsibilities
- Identify appropriate restaurant partners from the ezCater marketplace and call restaurants in order to grow a strong supply network that delights our customers and meets the demands of each opportunity
- Effectively navigate conversations surrounding program benefits, partnership expectations, commission, operational capacity, delivery logistics, and menu
- Try and track strategies for driving successful engagement with our restaurants, and onboarding restaurants onto our program in a way that is operationally efficient and drives reliable and successful outcomes for our customers
- Collect requirements swiftly and accurately from restaurants and communicate information to internal teams
- Thoroughly document your process and progress in our CRM to maintain an organized pipeline
- Directly train, own communication with, and be responsible for new restaurant performance as they execute their first orders
- Think outside the box to help identify the best restaurants in our supply network to meet the needs of our customers
Benefits
- Market competitive salary
- stock options
- 12 paid holidays
- flexible PTO
- 401K with ezCater match
- health/dental/FSA
- long-term disability insurance
- mental health and family planning resources
- remote-hybrid work from our awesome Boston office OR your home OR a mixture of both home and office
- a tremendous amount of responsibility and autonomy
- employee meal program (and many more goodies) when you’re in our office
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
