Partnership Outreach Representative
About The Position
Empower provides behavioral health care for people recovering from personal injury, delivering in-person care in 43 states and telemedicine in all 50. The company partners with attorneys, case managers, and medical offices to help injured clients receive appropriate health care and documentation. The Partnership Outreach Representative is the first point of contact for prospective partners. The role involves reaching out to law firms and medical offices, starting conversations, booking meetings for Partnership Executives, and following up consistently so leads remain active. It is suited to someone comfortable speaking on the phone, staying organized, and engaging prospects who may not be ready to talk immediately.
Responsibilities
- Make outbound calls to personal injury attorneys, case managers, and medical offices using call scripts.
- Reach decision-makers, including getting past front-desk staff.
- Book discovery meetings and virtual introductions for the Partnership Executive team.
- Send outreach and follow-up emails using approved templates.
- Follow each lead through calls, voicemails, emails, and callbacks on a set schedule.
- Log every call, outcome, and next step in the CRM on the same day.
- Hand warm leads to Partnership Executives with clear notes.
- Share prospect feedback, including questions, objections, and competitor information, to help improve scripts.
- Meet daily, weekly, and monthly call and activity goals.
- Help with other call center tasks as needed.
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What This Job Offers
Job Type
Full-time
Education Level
No Education Listed
