Partnership Manager, Corporate Engagement

March of Dimes•,

About The Position

March of Dimes leads the fight for the health of all moms and babies. We are advocating for policies to protect them. We are working to radically improve the health care they receive. We are pioneering research to find solutions. We are empowering families with programs, knowledge and tools to have healthier pregnancies. By uniting communities, we are building a brighter future for us all. We are dedicated to hiring a diverse workforce that fosters opportunities for personal and professional development. We provide a collaborative and supportive environment built upon our fundamental core principles where each employee is valued. Join us in the fight for healthy moms and strong babies.

Requirements

3–5 years of experience in account management, partnership management, or client services, ideally in a nonprofit, corporate social responsibility, or sponsorship environment
Exceptional attention to detail and process orientation, with a demonstrated ability to manage a complex portfolio while tracking and maintaining commitments, deadlines, and relationship nuances
Excellent written and verbal communication skills, with the ability to engage with clarity, professionalism, and appropriate tone across all levels of seniority
Strong knowledge around expectation management and strategic judgment in execution, understanding how to deliver with excellence for partners, protect the organization from overcommitment, and integrate each partner’s goals into day-to-day stewardship and communications
Proven ability to manage competing priorities and deadlines across internal teams and external partners without sacrificing quality or responsiveness
Proficiency in CRM systems (Salesforce preferred) and comfort working within established tools, templates, and workflows
Familiarity with the corporate philanthropy, cause marketing, or nonprofit partnership landscape
Commitment to the mission of March of Dimes and the ability to represent the organization with professionalism and integrity

Responsibilities

Serve as the primary day-to-day point of contact for assigned corporate partners, maintaining relationships built on trust, responsiveness, and consistent delivery.
Set and uphold clear, realistic expectations with partners about deliverables, timelines, and outcomes, delivering with excellence without creating unsustainable commitments for the organization.
Monitor partner satisfaction proactively, surfacing and resolving issues early, and escalating to the Account Owner when the relationship or renewal outcome is at risk.
Adapt and deploy CE enablement materials and frameworks to fit each partner’s context, ensuring all partner-facing communications reflect the partnership’s strategic intent and value.
Serve as the internal coordination hub for partnership implementation, ensuring Mission, MarCom, Finance, and Legal have the direction, information, and timelines needed to execute all commitments on time and with quality.
Track deliverables, milestones, risks, and open items across all assigned partnerships, maintaining clear visibility and driving accountability across internal stakeholders.
Communicate proactively across the organization, keeping Account Owners, the VP, and internal partners informed, aligned, and ahead of challenges.
Maintain accurate and current records in CRM, including communication activity, renewal status, and partner health indicators to support pipeline visibility, data hygiene, and efficiency.
Coordinate Finance and Legal touchpoints on post-close processes, ensuring a seamless transition from commitment to execution.
Keep Account Owners informed of partner health, relationship dynamics, delivery status, and emerging risks or opportunities so they can focus on strategy and revenue growth.
Document partner feedback, open items, and satisfaction signals throughout the year, building a thorough picture of relationship health in advance of renewal conversations.
Support a clean handoff into the renewal phase by maintaining continuity of relationship knowledge and partnership history across the implementation lifecycle.