ESIS AVP, Partnership Executive

Chubb•Philadelphia, PA

11d•Hybrid

About The Position

ESIS is currently seeking an experienced candidate to develop and lead important business relationships with ESIS colleagues and clients in the Los Angeles area. This position in ESIS Partnership Services provides an opportunity for an outstanding senior level candidate to join a fast paced, growing organization bringing their knowledge of the property and casualty claims industry and exemplary account management and leadership skills to positively manage business relationships and impact client retention.

Requirements

College degree or comparable work experience, at least 5-7 years
Previous insurance and/or TPA experience
Advanced proficiency with Excel, PowerPoint & Word, including a high level of experience and the ability to create pivot tables and produce charts in Excel
Excellent organizational and time management skills
Attention to detail and accuracy
Effective presentation skills
Strong collaboration skills with the ability to effectively interact with all levels and functions within the organization
Ability to work independently and within a team environment
Willingness to work in an ambiguous and changing environment
Focus on execution in a timely, efficient manner

Responsibilities

Track and manage production results of regional and national structure.
Actively engage team to ensure financial goals are met
Accountable for the growth and profitability of ESIS by strategically managing the retention of ESIS clients by revenue and unit.
Promote client expansion through the education of ESIS products and services
Trusted advisor and most senior account executive to the largest revenue producing clients
Strategically leads client deliverables for internal and external initiatives
Acts as a single point of contact for clients to respond to questions, concerns, and problems.
Understands how to leverage strategy and relationship to resolve issues,
Thorough knowledge of the assigned client’s industry and business drivers
Expertise in the ESIS risk management information system and the production of reports based on client defined criteria
Advanced understanding of how to effectively review data, analyze results and translate information into specific actions for positive client program results
Ability to understand client data and trends and operate in a consultative manner to drive optimal client specific performance.
Work independently, collaboratively and in a leadership role with clients, brokers, carriers and ESIS team members
Lead projects and meetings with senior level engagement
Oversee the completion of client initiatives and projects such as meeting preparations and claim file reviews
Identify opportunities for client program efficiencies, respond to questions or concerns, resolve problems in a timely and effective manne
Demonstrate proactive and strategic planning of the client relationship.
Support regional vice president in regional task and duties, which include the sales process and production management
Execute on tactical and strategic objectives in agreed upon timeframes and expectations
Strong technical understanding of all ESIS products and services and how they are best deployed for specific clients
Monitor the completeness and accuracy of data in Client Relationship Management (CRM) system
Execution of the contracting process
Identifies and takes initiative on process improvement opportunities
Foster sales leads and participates in the sales process
Assist in the new sales process by participating in presentations and marketing of ESIS products and services
Understands and actively engages in Strategic Outcomes process, and development of Data Analytics knowledge
Represent region at industry functions