Partnership Development Manager - Corrections

Ophelia

2d•$80,000 - $100,000•Remote

About The Position

Ophelia Health is seeking a full-time Partnerships Manager dedicated to building partnerships within correctional facilities (jails and prisons) to expand access to virtual MOUD treatment. Your mission is to establish a high-impact referral engine that ensures incarcerated individuals with Opioid Use Disorder (OUD) can seamlessly access Ophelia’s life-saving telehealth treatment. You will partner with facility leadership, custody staff, and medical teams to create structured, compliant pathways for incarcerated individuals to access care during incarceration and upon release. By establishing trust and building bidirectional partnerships, you will help create a network of support that enhances our patients' treatment journey. Join Ophelia Health to not only build a career but to make a meaningful impact on one of the greatest healthcare crises of our lifetime. You’ll be part of a passionate team, with ample opportunities for growth, competitive benefits, and the chance to truly make a difference in people’s lives.

Requirements

This is a remote role with a preference for candidates located in New York, Pennsylvania, New Jersey, or Delaware.
Open to periodic travel to partners.
1+ years experience partnering with or selling into correctional systems, government agencies, or highly regulated environments
Proven ability to manage complex, multi-stakeholder partnerships with long sales cycles
Experience driving operational change within institutional settings (not just relationship-building)
Strong ability to engage and influence diverse stakeholder groups ranging from frontline staff to senior leadership
Ability to translate between clinical, operational, and policy perspectives
Comfortable working within structured, high-security environments with strict protocols

Nice To Haves

MOUD in correctional settings
Reentry/discharge planning workflows
Medicaid or public funding streams (e.g., opioid settlement funds)
Existing relationships within correctional or county systems strongly preferred

Responsibilities

Build and manage relationships with key stakeholders across correctional systems, including:
County commissioners and government leadership
Wardens and jail administrators
Social services and discharge planning teams
Correctional officers and custody staff
Inmate medical and behavioral health teams
Develop tailored engagement strategies for each stakeholder group to drive alignment and adoption
Design and operationalize referral workflows within correctional facilities to connect individuals to Ophelia’s virtual MOUD services
Partner with facilities to integrate into existing processes such as:
Intake and withdrawal management
Discharge planning and reentry workflows
Ensure referral pathways are simple, repeatable, and compliant with facility protocols
Utilize CRM tools (like Salesforce or HubSpot) to track activity, conversion rates from referral to patient, and ROI on partnership outreach. You will be expected to uncover insights into your own performance, including analyzing which partner types yield the highest patient conversion and adjusting your weekly strategy accordingly.
Collect and analyze feedback from community partners to refine Ophelia’s referral strategies and products. Help develop and build solutions for existing referral barriers.
Work closely with Ophelia’s marketing, commercial, clinical, product, and operations teams to achieve outreach and market penetration goals
This is a highly cross-functional role requiring navigation of public sector systems, clinical workflows, and correctional operations

Benefits

Competitive medical, vision, and health insurance (many plans are fully covered for the employee!)
Start with 20 days (4 weeks) of PTO, increasing to 5 weeks after 2 years and 6 weeks after 5 years of tenure
10 company holidays
Work From Home Stipend
401k Contribution Platform
Additional benefits offered through our benefits provider such as life insurance, short and long term disability, financial wellness, virtual primary care, among others!

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