PARTNERSHIP ACCOUNT MANAGER

810 SEVEN SEVENTEEN CREDIT UNION INCStreetsboro, OH
Onsite

About The Position

At 7 17 Credit Union, we believe in helping people improve their lives financially while strengthening the communities we serve. We're looking for a driven, relationship-focused professional to join our team as a Partnership Account Manager. This role is responsible for cultivating, growing, and maintaining relationships with workplace and business partners to increase membership, deposits, loans, and overall engagement with 7 17 Credit Union. If you thrive on building connections, developing strategic partnerships, and achieving measurable results, we'd love to hear from you.

Requirements

  • Minimum of five (5) years of experience in business development, relationship management, account management, sales, financial services, or a related field.
  • Strong understanding of relationship management and business development best practices.
  • Experience using CRM software to manage relationships, sales activities, and reporting.
  • Intermediate proficiency with Microsoft Office Suite, including Outlook, Word, Excel, and PowerPoint.
  • Ability to analyze data, identify trends, and make recommendations based on findings.
  • Must be available to work occasional evenings, weekends, and Credit Union-sponsored events as needed.
  • Must be able to travel throughout the Credit Union's service area to meet with workplace partners and attend events.
  • Valid driver's license and reliable transportation required.

Nice To Haves

  • Bachelor's degree in Business, Marketing, Communications, or a related field preferred.
  • Knowledge of financial institution or credit union products and services preferred.
  • Highly motivated, results-oriented, and self-directed.
  • Demonstrates creativity and innovation in generating ideas and solving problems.
  • Has a competitive drive and a passion for achieving goals.
  • Can effectively manage multiple priorities in a fast-paced environment.
  • Possesses exceptional communication, networking, and presentation skills.
  • Builds trust and credibility with business partners, members, and colleagues.
  • Is organized, detail-oriented, and able to follow through on commitments.

Responsibilities

  • Manage a portfolio of 100+ workplace partners, serving as the primary point of contact for relationship management, retention, and growth.
  • Build and maintain strong relationships with workplace partner contacts to ensure exceptional service and ongoing engagement.
  • Conduct regular meetings and business reviews to evaluate partnership success and identify growth opportunities.
  • Develop strategic marketing and promotional plans with workplace partners to increase awareness and participation in Credit Union programs and services.
  • Achieve and exceed membership growth, product penetration, and revenue goals within assigned workplace partner accounts.
  • Utilize a consultative sales approach to identify member needs and generate referrals for Credit Union products and services.
  • Develop and maintain a pipeline of prospective workplace partners with 50+ employees within assigned territories.
  • Leverage networking opportunities, community involvement, charity events, and corporate functions to identify and secure new partnerships.
  • Represent 7 17 Credit Union at benefit fairs, open enrollments, employee orientations, workplace meetings, community events, and other partner activities.
  • Deliver engaging presentations and educational sessions that showcase the value of Credit Union membership.
  • Communicate proactively with partners through in-person meetings, virtual meetings, phone calls, and email.
  • Maintain accurate records of partner interactions, opportunities, and sales activities using CRM software.
  • Provide timely sales forecasts, pipeline updates, and performance reports.
  • Analyze membership, loan, deposit, and revenue trends to identify opportunities for increased penetration and growth.

Benefits

  • Comprehensive medical, dental, and vision benefits
  • 401(k) with employer match
  • Profit-sharing opportunities
  • Generous paid time off and holidays
  • Professional development and growth opportunities
  • A collaborative and supportive team environment
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