Account Manager, Partnership Activation

Ottawa Senators•Ottawa, ON

1d•CA$58,800 - CA$90,000•Onsite

About The Position

The Ottawa Senators are seeking an energetic, partner-focused professional to join us as an Account Manager, Partnership Activations. This is an excellent opportunity to join an NHL franchise in a client facing position which will allow the candidate to become fully engaged in the business of a major league sports team. The Account Manager, Partnership Activation, works closely with the Corporate Sales & Partnership Team to oversee partnership accounts and manage the delivery of all contractual obligations and assets. This team member is focused on developing strong partner relationships and provides exceptional client service and support. This individual will lead the overall delivery of all sponsorship assets within their portfolio.

Requirements

University or College graduate.
Excellent oral and written communication skills, bilingualism (French & English) is an asset.
Previous experience working in Sports Partnerships or a client-facing Marketing role is an asset
Well-organized and responsible with an aptitude for problem-solving and managing multiple priorities
A team player with the ability to work well with others.
Self-motivated, results oriented.
Able to work independently, as well as in a team setting.
Excellent organizational skills and a commitment to delivering outstanding client service and customer care.

Nice To Haves

bilingualism (French & English) is an asset.
Previous experience working in Sports Partnerships or a client-facing Marketing role is an asset

Responsibilities

Manage multiple corporate accounts and ensure contractual obligations are executed in a timely and organized manner. This includes delivery of contractual assets such as signage (both static and led), social media & digital programs, in-market and in-arena activations & promotions, broadcast assets, game-related activities, event management, game ticket & suite night deliverables, Marketing integrated programs and program development
Ability to work efficiently and collaboratively with both internal departments and corporate partners
Develop and foster strong partner relationships and deliver outstanding customer service
Coaching and mentoring of Coordinators and Interns within the Corporate Partnership Activation Team.
Responsible for evaluating and reviewing client assets regularly. Updating and providing suggestions to accomplish partner goals and align with their strategy.
Assesses and initiates things independently.
Manage department and interdepartmental planning and processes.
Provide recommendations with focus on efficiency and best practices
Develop and deliver individual Customer Care Plans with a focus on unique client needs
Provide support to sales team members with research, brainstorming, proposal development planning, account management, and renewal planning.
Utilize Digideck platform for proposal and presentation building when needed.
Responsible for the creation and delivery of campaign summaries, event overviews, asset proposals, reporting, and annual sponsorship reviews at season end.
Develop a thorough understanding of the third-party analytics platform to assist with this reporting.
Work closely with Finance Dept to ensure timely, accurate reporting of value banks, contract expenses, invoicing, purchase orders, payments, and internal processes. Monthly reconciliation meetings are required.
Lead inventory management and scheduling process for select corporate partnership assets.
Maintain close communication with our partners through weekly/biweekly calls and meetings with clients.
With a focus on partner strategy, work with the corporate sales team for revenue growth opportunities within the partnership.
Maintain and update all partner communications in Salesforce and Kore inventory management program. Also required to maintain contract status documents
Assist with planning and delivery of contractually committed corporate events.
Required to work evenings and weekends, dependent on game schedule, client activation needs, and special events.