Partner Support Specialist
About The Position
One of our core values states to “Improve the Lives of Those Around You.†As a Partner Support Specialist, you will work with Real Estate Professionals nationally to ensure our customers receive high-quality Real Estate valuation services and products in a timely manner. This position provides you with the opportunity to advance your career in Clear Capital by receiving training and exposure to the real estate valuation and mortgage industry. As a Partner Support Specialist you will work closely with our real estate partners, keep records updated and progress reports by removing obstacles that delay deliveries.
Requirements
- Demonstrates a positive, friendly, and optimistic manner.
- Demonstrates a sense of urgency, responsiveness, and attentiveness.
- Communicates effectively in writing, verbally and nonverbally.
- Strong attention to detail.
- Strong computer proficiency with computer programs and Internet applications.
- Thrives in a fast paced environment.
- Demonstrates effective problem solving skills.
- Ability to work additional scheduled hours when needed.
Nice To Haves
- Real Estate industry experience is a plus.
Responsibilities
- Acts as a liaison between partners and our customers.
- Assign orders to real estate professionals who meet service level expectations and customer requirements.
- Negotiate fees and contracts with our real estate professionals.
- Follow up on orders, ensure customer milestones are met and the order is delivered on time to our customers.
- Communicates with real estate professionals in a professional manner over various communication channels.
- Updates records with accurate and detailed notes.
- Fosters positive vendor relationships.
Benefits
- Company profit-sharing bonus program
- Communication stipends
- Referral bonuses
- Comprehensive medical, dental, and company paid vision insurance
- 401(k) retirement plan with employer match
- Voluntary life and AD&D insurance options
- Voluntary supplemental insurances for accident, critical illness, and legal services
- Paid time off (PTO) and paid holidays
- Employee assistance and wellness programs
- Company paid short term disability coverage
- Company contributions to health saving funds (with participation in the high deductible health plan)
- Company-paid access to Galileo for virtual primary care
- Rula for virtual mental health resources
- Career and skill development resources
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
