Partner Success Manager

IntelliPro Group Inc.

2d•Remote

About The Position

The Launch Advisor role guides selected Preferred Network Partners through program enrolment and launch. The Launch Advisor is responsible for ensuring all necessary steps and processes are completed. They will introduce the steps required through an onboarding kick-off call, then provide continuous support and accountability to the partner through the launch date. The role requires attention to detail, process management, partner influence, cross-functional collaboration, strong work ethic, and understanding of the Preferred Network business model. This is a remote position which requires the collection, storage, and use of your voiceprints (records of speech). Interact with current and potential Premier Agent partners with the highest level of professionalism and skill Skilfully conduct sales presentations via Zoom, including product demonstrations and consultative program recommendations, all while demonstrating an authentic desire for the partner to meet their professional goals Maintain timely schedule for all partner touchpoints to stay on track for key milestones from pitch to enrolment Close new Premier Agent Preferred Network partners through prospecting, assessing, and presenting to potential team leads and real estate professionals Represent as subject matter expert in Preferred Network processes and requirements Complete all necessary enrollment steps for new partners transitioning to the Preferred Network program Onboard and provide initial training to new partners, including coaching to requirements of the program and ensuring profile functionality is set up. Provide timely follow-up to customer inquiries Seek answers through collaboration with cross-functional partners Introduce the new partner to their Growth Advisor and ensure successful transition of account ownership Expertly navigate sales tools and programs to monitor and accomplish tasks, including Salesforce, Salesloft, Gong, Tableau, Sonar, and Google Suite

Requirements

Sales and/or partner facing support experience, with preference for selling, coaching, or consulting Enterprise-level strategic partners in real estate.
Strong organizational and time-management skills.
Extraordinary communication skills both oral and written.
Ability to manage multiple projects and work to tight deadlines.
Focused, reliable and responsible self-starter that can self-manage in an autonomous environment.
High ethical values and integrity.

Nice To Haves

Experience in onboarding, training, or enrolling new customers preferred.
Experience with Salesforce or similar CRM preferred.
Experience with Smartsheet or similar work management software preferred.

Responsibilities

Guide selected Preferred Network Partners through program enrolment and launch.
Ensure all necessary steps and processes are completed.
Introduce required steps through an onboarding kick-off call.
Provide continuous support and accountability to the partner through the launch date.
Interact with current and potential Premier Agent partners with the highest level of professionalism and skill.
Conduct sales presentations via Zoom, including product demonstrations and consultative program recommendations.
Maintain a timely schedule for all partner touchpoints to stay on track for key milestones from pitch to enrolment.
Close new Premier Agent Preferred Network partners through prospecting, assessing, and presenting to potential team leads and real estate professionals.
Represent as a subject matter expert in Preferred Network processes and requirements.
Complete all necessary enrollment steps for new partners transitioning to the Preferred Network program.
Onboard and provide initial training to new partners, including coaching to requirements of the program and ensuring profile functionality is set up.
Provide timely follow-up to customer inquiries.
Seek answers through collaboration with cross-functional partners.
Introduce the new partner to their Growth Advisor and ensure successful transition of account ownership.
Navigate sales tools and programs to monitor and accomplish tasks, including Salesforce, Salesloft, Gong, Tableau, Sonar, and Google Suite.