Partner Success Manager

CC-CP Merger Sub LLC • Sioux Falls, SD

3d • Hybrid

About The Position

Are you passionate about building meaningful partnerships and driving success in fintech? Join Central Payments as a Partner Success Manager, where you’ll play a key role in nurturing partner relationships, supporting innovative payment programs, and helping our partners grow alongside us.

Requirements

• Strong relationship-building and partner management skills
• Knowledge of payments and financial products, including prepaid or demand deposit programs and ACH
• Excellent verbal and written communication skills
• Ability to manage multiple priorities in a fast-paced environment
• Strong problem-solving and analytical abilities
• A proactive, solution-oriented mindset
• Bachelor’s degree in business, finance, marketing, or a related field (or equivalent experience)
• 3–5 years of experience in financial services, fintech, or partner/client success roles

Responsibilities

• Serve as the primary point of contact for assigned partners, fostering strong, trusted relationships
• Lead regular partner meetings, strategy discussions, and business reviews
• Collaborate with internal teams to ensure accurate communication around billing, invoicing, contracts, and program updates
• Support new partner implementations by participating in onboarding and program launches
• Identify partner goals, challenges, and opportunities, aligning Central Payments solutions to meet their needs
• Act as a liaison between partners, networks, and processors on program-related matters
• Proactively identify risks or issues and escalate as needed to ensure timely resolution
• Track key deliverables and action items to drive partner satisfaction and long-term growth

Benefits

• A hybrid work environment with flexibility
• Opportunities for professional growth and development
• A supportive team culture where your voice is heard

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 11-50 employees