Partner Solutions Engineer

Celonis • New York, NY

10h • $92,000 - $108,000 • Hybrid

About The Position

Celonis is the global leader in Process Intelligence and the pioneer of Process Mining technology. As one of the world’s fastest-growing enterprise SaaS companies, we are changemakers pushing the boundaries of what’s possible. We invest heavily in advanced AI capabilities—specifically our Process Intelligence Graph—to turn data insights into immediate business action. We believe there is a massive opportunity to unlock global productivity and sustainability by placing intelligence at the core of every business process. Join our mission to make processes work for people, companies, and the planet.

The Field Partner Management organization is pivotal in driving Celonis' growth by empowering our partner ecosystem. As part of this team, you'll work alongside Partner Managers to maximize client value through our technology. We focus on building strong partner relationships and ensuring our partners excel in delivering Celonis solutions. In the NAM region, where our partners are integral to our market presence, your expertise will be crucial in driving successful projects - from proof to transformation & everything in between. Continually leveraging the latest features and functionalities, such as the Celonis Context Model, OCPM, Artificial Intelligence, and Machine Learning, you will generate high-value use cases and ensure our partners and their customers stay at the forefront of innovation. As an ambassador to the most prestigious consulting firms in the world, you will drive Celonis’ international expansion and solidify our leadership in the industry.

As a Partner Solutions Engineer in NAM, you'll be the use-case, solution, technical and value expert, being a key enabler to our partners to deliver exceptional Celonis projects - from proofs to transformations. You'll work closely with Partner Managers to ensure that partners are equipped with the knowledge and tools to drive their own and their customers’ success. Your role involves providing deep product expertise, business consulting, and advising partners on best practices for Celonis projects. You will act as a champion for AI-driven innovation, guiding partners to leverage hyperscalers, modern data ecosystems, and AI platforms such as Databricks, AWS and Microsoft to accelerate their engagements. You'll be a key player in ensuring our partners can leverage the full potential of the Celonis Context Model and its latest features and deliver maximum value within their engagements. Our North Stars are Customer Value, incremental non-linear growth and generating Win-Win-Win scenarios.

Requirements

• Bachelor’s or Master’s degree in Computer Science, Business Informatics, Engineering, Management & Technology or a related field.
• 3+ years of experience in IT Services, Management Consulting, Business Process Improvement, Digital Transformation or similar areas
• Strong ability in critical & strategic thinking and problem-solving, helping you to understand business problems and breaking them down into Celonis requirements
• Excellent analytical skills as well as a strong interest or experience in Big Data, Data Mining, and Process Mining
• In-depth business process understanding, such as supply chain, financial services, IT service management
• Client-facing Project Management experience in managing multiple projects concurrently is a must, within SaaS is a big plus
• Strong foundation in SQL and proficiency in programming languages such as Python; practical experience leveraging modern AI tools and hyperscaler/data ecosystems for technical engagements
• Self-starter, showing strong ownership, outcome-driven and a life-long learner
• Thrives in fast-paced, collaborative, and ambiguous environments with various stakeholders

Nice To Haves

• Experience building or utilizing MCP (Model Context Protocol) servers for AI interoperability is a plus.

Responsibilities

• Strategically shape the way we engage and scale with partners in a highly cross-functional global team
• Lead and advise engagements together with our largest partners end-to-end
• Solution Engineering: Provide expert advice on Celonis best practices, solution engineering, and project methodologies to partners.
• Business Consulting: Assist partners in identifying and developing high-value use cases that address their clients' business challenges.
• Technical Consulting: Deliver comprehensive technical and product consulting to partners, ensuring they can effectively implement and utilize Celonis solutions.
• Generative AI Proficiency: Utilize generative AI tools (e.g., Gemini, Claude, Cowork) to accelerate development, analysis, and deliverables.
• Technical Ecosystems & Architecture: Design AI solutions by integrating with modern data and AI platforms, including Databricks and Microsoft Copilot Studio.
• Product Champion: Drive the adoption of the latest Celonis features and functionalities among partners, ensuring they stay at the forefront of innovation.
• Partner Advisory: Act as a primary point of contact for advisory needs from partners on their engagements, ensuring timely and effective resolution.
• Cross-functional Collaboration: Work closely with sales, product, value engineering and services teams to ensure alignment and support partner success.

Benefits

• health
• dental
• life
• 401k
• paid time off
• Restricted Stock Units (RSUs)
• merit-based refresh grants
• 24 weeks of fully paid leave for primary carers
• 12 weeks for supporting carers
• Unlimited PTO (in applicable regions)
• generous PTO globally
• flexible hybrid work model
• 70-20-10 learning framework
• mentorship programs
• access to a dedicated learning platform
• subsidized Wellhub memberships
• mental health counseling
• dedicated "Wellness Weeks"
• paid time off to volunteer for community and environmental causes

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level