Partner Solutions Engineer

EliseAI • New York, NY

4d • CA$135,000 - CA$200,000 • Onsite

About The Position

As a Partner Solutions Engineer at EliseAI, you will sit at the intersection of business and engineering, owning and executing our technical strategic partnerships. This role requires both a commercial and technical mindset: you will manage a live portfolio of concurrent partner integrations—spanning utility billing, collections, water/metering, payments, and other property-tech verticals—and drive each one from scoping through go-live and into stable, long-term operation. You will work closely with both technical and business teams internally and externally to guarantee the long-term success and value of each partnership. This person will split the active partnerships book of work with our other Partner Solutions Engineer, so strong prioritization and ownership across a high volume of simultaneous workstreams is essential.

Requirements

• 3+ years of experience in a technical role such as Forward Deployed Engineering, Solutions Engineering, Technical Partnerships, Integrations, or Backend Engineering
• Strong technical foundation, including understanding of system architecture fundamentals and APIs. Comfortable reading and reasoning about code (Python or similar)
• Experience working directly with external technical stakeholders (e.g., vendor engineering teams, customer technical teams)
• Proven ability to manage a large number of concurrent workstreams with competing deadlines—prioritizing ruthlessly without dropping balls
• Ability to think strategically about integrations: assess tradeoffs, prioritize effectively, and make sound technical decisions, including when to push back on a partner vs. build a custom solution
• Strong ownership mindset with the ability to manage timelines, track dependencies, escalate issues when needed, and drive work to completion under hard go-live dates
• Excellent communication skills, with the ability to collaborate across both technical and non-technical teams, and comfort documenting technical workflows clearly for reuse

Nice To Haves

• exposure to proptech, utility billing, collections, or payments/ledger workflows

Responsibilities

• Own a portfolio of concurrent integrations, end to end: At any given time you will be actively driving 10-15+ partner integrations across categories like utility billing, collections, water/metering, payments, and lease guarantee vendors. You will scope requirements, design the integration approach, drive development (internal and/or vendor-side), manage testing, and get each integration live against firm go-live dates—then keep it stable afterward
• Be the technical point of contact for partners: You will work directly with vendor engineering and product teams to align on data needs, API usage, and implementation decisions. This includes evaluating what a partner's API can/can't do, deciding when to build vs. use a workaround, and unblocking issues that come up mid-build
• Partner with Engineering to shape our API and integration architecture: You will identify gaps in our own API, scope and prioritize the right solutions with the integrations engineering team, and make architecture calls on how data should flow between EliseAI and partner systems
• Document and standardize integration patterns: Rather than treating every vendor as a one-off, you will document how existing integrations work and standardize the pattern so new vendors in the same category can be onboarded faster and more consistently
• Manage sandbox and test environments: You will create and maintain sandbox orgs and test data for each partner, using and improving our internal test data tools, so integrations can be validated before launch without manual one-off setup
• Triage and prioritize a high-volume, deadline-driven workload: With multiple go-lives active at once, you will regularly re-prioritize across projects, flag at-risk timelines early, and escalate blockers to keep launches on track
• Continuously improve the ecosystem: Contribute to longer-term initiatives such as partner-facing documentation, the API usage monitor, the partner certification program, and self-service vendor/sandbox tooling

Benefits

• Equity in the company
• Medical, Dental and Vision premiums covered at 100%
• Fully paid parental leave
• Commuter benefits
• 401k benefits
• Fitness & home services stipend to cover part of your expenses so you can focus on what matters
• A collaborative in-office environment with an open floor plan, fully stocked kitchen, and all meals covered in the office
• Unlimited vacation and paid holidays
• relocation packages

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed