Partner Services Program Manager - 61006959

State of South Carolina • Lexington County, SC

4d • Hybrid

About The Position

Under the supervision of the state Partner Services Program Manager, this role provides supervision to the service area DIS team unit (Case Workers II & II) for HIV/STD Partner Service Activities. The position ensures training for new staff, daily workload distribution and management goals, performs or reviews surveillance analyses, provides case management guidance/recommendations, and other quality assurance elements. It assures HIPAA & privacy standards compliance with federal/state laws and the South Carolina Department of Public Health's STD/HIV/VH Section and all other relevant policies and standards. The role collaborates with internal programs and external health stakeholders to provide meaningful and effective disease interrupting services and identifies and implements workforce staff development needs/opportunities. It directs, manages, and implements daily partner service unit activities and systems. Examples of work include performing daily agency administrative activities, demonstrations of mentorship skills, i.e., training and coaching staff in interviews and field investigations and software skills, i.e., ability to teach and use program-relevant software and database systems.

Requirements

• A bachelor's degree and relevant program experience.
• Bachelor's degree in physical or social sciences from an accredited college or university.
• Ten (10) years working in public health programs, ideally focused on STD/HIV with medical or investigative tasks.
• Three (3) years supervising Disease Intervention Specialists (DIS), case workers, or providing daily oversight of non-clinical coordinators who perform sexually transmitted infection (STI) contact tracing activities for index case and contacts.
• Ability to teach and use program-relevant software and database systems.

Nice To Haves

• A master's degree in a related field of study - health science, service or administrative advance study.
• Certified in Disease Intervention (CDI).
• CDC TRAIN - Disease Intervention Training Plan (Course ID 5110).
• Certified in Public Health (CPH).
• Certified Case Manager (CCM).
• Project Management Professional (PMP).
• DPH courses: Personnel Practices, Introduction to Supervision, Conflict Resolution, Harassment Prevention Through Awareness, etc.

Responsibilities

• Provides supervision to the service area DIS team unit (Case Workers II & II) for HIV/STD Partner Service Activities.
• Ensures training for new staff, daily workload distribution and management goals.
• Performs or reviews surveillance analyses.
• Provides case management guidance/recommendations and other quality assurance elements.
• Assures HIPAA & privacy standards compliance with federal/state laws and the South Carolina Department of Public Health's STD/HIV/VH Section and all other relevant policies and standards.
• Collaborates with internal programs and external health stakeholders to provide meaningful and effective disease interrupting services.
• Identifies and implements workforce staff development needs/opportunities.
• Directs, manages and implements daily partner service unit activities and systems.
• Performs daily agency administrative activities.
• Demonstrates mentorship skills, i.e., training and coaching staff in interviews and field investigations and software skills, i.e., ability to teach and use program-relevant software and database systems.

Benefits

• 15 days Annual (Vacation) Leave per year
• 15 days Sick Leave per year
• 13 Paid Holidays
• Paid Parental Leave
• Health, dental, vision, long-term disability, and life insurance for employees, spouse, and children.
• S.C. Deferred Compensation Program available
• Retirement benefit choices: State Retirement Plan (SCRS) or State Optional Retirement Program (State ORP)

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level