Partner - SCM Advisory

BrightClaim•Atlanta, GA

1d•$214,000 - $300,000•Onsite

About The Position

Inviting applications for the role of Partner - SCM Advisory. In this role you will serve as a Vice President shaping future-state after-sales and service management capabilities that drive measurable impact across warranty parts and service operations. You will partner with executives and cross-functional teams to define transformation roadmaps, design modern service architectures, and guide clients toward high-performance after-sales organizations.

Requirements

Bachelors - Business Administration, Bachelors - Industrial Engineering, Bachelors - Logistics, Bachelors - Supply Chain Management, Masters - Operations Management
Certified Supply Chain Professional (CSCP) - Indian Institute of Management, Trichy
Project Management Professional (PMP) - Virtual Learning Academy (VLA)
Six Sigma Green Belt Certification - American Society for Quality (ASQ)
Blue Yonder Space Planning
Business Consulting
Critical Thinking
Data Visualization
Fulfillment Operations
Kinaxis
O9 Demand Planning
Oracle Advanced Supply Chain Planning (ASCP)
People Leadership
Risk Management
Supply Chain Planning (SCP)
English Language Proficiency - Proficient - C2

Responsibilities

Define and design target after Sales & Service Management architectures leveraging leading service platforms and parts planning solutions to maximize value for clients across asset-intensive industries.
Shape service-oriented business capabilities, end-to-end process models, and functional designs aligned with clients strategic objectives and industry best practices in after-sales warranty and service delivery.
Partner with client executives and internal consulting teams to ensure strategic alignment and stakeholder buy-in for service transformation roadmaps.
Translate complex after-sales challenges—such as warranty leakage, service cost optimization, parts availability, and service responsiveness—into future-state operating models enabled by digital service and parts planning solutions.
Provide architectural oversight for solution configuration, data integration, and process enablement across warranty management, service operations, parts forecasting, and parts pricing.
Facilitate executive workshops to co-create the transformation vision, define critical service capabilities, and drive cross-functional alignment across service operations, supply chain, finance, engineering, and dealer/partner networks.
Develop business case frameworks, benefit realization models, and capability maturity assessments to guide decision-making for service transformations.
Contribute to pre-sales and business development by shaping service transformation approaches, proposals, and strategic client presentations.
Act as a mentor to consulting teams building capability in business architecture methods, after-sales process design, and service solution enablement.
Drive thought leadership and contribute to the after Sales & Service Management practice through frameworks, reference architectures, and industry-leading best practice.