Partner - SCM Advisory

Genpact • Atlanta, GA

1d • Onsite

About The Position

Ready to turn bold ideas into real-world impact? At Genpact, we don’t just adapt to change, we lead it. AI and digital innovation are transforming the way businesses work, and we’re at the forefront of it. Genpact’s AI Gigafactory, our industry-first accelerator, exemplifies how we scale advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. Whether tackling complex challenges through large-scale models or agentic AI, our breakthrough solutions tackle companies’ most complex challenges. If you thrive in a fast-moving, innovation-driven environment, love building and deploying cutting-edge AI solutions, and want to push the boundaries of what’s possible, this is your moment. Genpact (NYSE: G) is an agentic and advanced technology solutions company. We leverage process intelligence and artificial intelligence to deliver measurable outcomes. With a strong partner ecosystem and decades of client trust, we provide innovative solutions that transform how businesses run. Powered by a team with an active learning mindset and client centricity at its core, we deliver lasting value for the world’s leading enterprises. Get to know us at genpact.com and on LinkedIn, YouTube, X, and Facebook.

Requirements

• Bachelors - Business Administration, Bachelors - Industrial Engineering, Bachelors - Logistics, Bachelors - Supply Chain Management, Masters - Operations Management
• Certified Supply Chain Professional (CSCP)
• Project Management Professional (PMP)
• Six Sigma Green Belt Certification
• Blue Yonder Space Planning
• Business Consulting
• Critical Thinking
• Data Visualization
• Fulfillment Operations
• Kinaxis
• O9 Demand Planning
• Oracle Advanced Supply Chain Planning (ASCP)
• People Leadership
• Risk Management
• Supply Chain Planning (SCP)
• English Language Proficiency - Proficient - C2

Responsibilities

• Define and design target after Sales & Service Management architectures leveraging leading service platforms and parts planning solutions to maximize value for clients across asset-intensive industries
• Shape service-oriented business capabilities end-to-end process models and functional designs aligned with clients strategic objectives and industry best practices in after-sales warranty and service delivery
• Partner with client executives and internal consulting teams to ensure strategic alignment and stakeholder buy-in for service transformation roadmaps
• Translate complex after-sales challenges—such as warranty leakage, service cost optimization, parts availability, and service responsiveness—into future-state operating models enabled by digital service and parts planning solutions
• Provide architectural oversight for solution configuration, data integration, and process enablement across warranty management, service operations, parts forecasting, and parts pricing
• Facilitate executive workshops to co-create the transformation vision, define critical service capabilities, and drive cross-functional alignment across service operations, supply chain, finance, engineering, and dealer/partner networks
• Develop business case frameworks, benefit realization models, and capability maturity assessments to guide decision-making for service transformations
• Contribute to pre-sales and business development by shaping service transformation approaches, proposals, and strategic client presentations
• Act as a mentor to consulting teams building capability in business architecture methods, after-sales process design, and service solution enablement
• Drive thought leadership and contribute to the After Sales & Service Management practice through frameworks, reference architectures, and industry-leading best practices.

Benefits

• The approximate annual base compensation range for this position is: 214,000 to 300,000 USD
• Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws.
• Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation.
• Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way.

What This Job Offers

• Job Type: Full-time
• Career Level: Principal