PRO business partner senior-Raleigh, NC

Starbucks Coffee CompanyCoral Gables, FL
$104,100 - $173,900Hybrid

About The Position

From the beginning, Starbucks set out to be a different kind of company. One that not only celebrated coffee and the rich tradition, but that also brought a feeling of connection. We are known for developing extraordinary leaders who share this passion and are guided by their service to others. As a Starbucks partner resources manager (PRM) you are a strategic human resources business partner and advocate for the organization and our Green Apron partners. You ensure effective delivery of Partner Resources (HR) services to Starbucks partners across an aligned business unit, department, or region. We take pride in all our partners modeling and acting in accordance with Starbucks guiding principles, mission, and values. As a PRM, you will lead in this space. The partner resources manager will be expected to regularly travel to our coffeehouses and must be based in Raleigh, NC.

Requirements

  • Six or more years of human resources generalist or specialist experience.
  • Three or more years of consulting with internal clients to identify business needs and recommend solutions.
  • A strong desire to grow in the Partner Resources Organization at Starbucks.
  • Flexibility to meet the demands of supporting our Green Apron partners and beyond.
  • Willingness to learn systems, tools, resources and strategies that drive business results.
  • Experience in dealing with ambiguous situations and challenges in a dynamic, fast-paced environment.
  • Ability to quickly connect and communicate with all levels of leadership.
  • Ability to work independently and make confident decisions without all needed and necessary information.
  • Experience leveraging existing resources to create new and improved processes and systems to support clients

Responsibilities

  • Be Resilient: Navigate change and help others to do the same. Provide thoughtful consultation and make decisions in a dynamic, fast-paced environment.
  • Act Courageously: Hold leaders accountable to standards and follow through on actions that improve partner and business outcomes. Proactively surface concerns, address barriers, and drive timely resolution. Use data and business insights to identify risks, focus effort, and accelerate progress in key metrics.
  • Teach & Coach Others: Elevate coaching in market by spending time in stores giving clear feedback, and reinforcing expectations in real time. Drive the development of partners and people leaders through targeted coaching, learning and action plans, succession planning, retention strategies, and career development. Use store and people data to prioritize coaching focus areas and measure improvement over time.
  • Take Initiative: Partner with other Partner Resources Centers of Excellence and cross-functional teams to ensure organizational needs are met. Build and execute strategies, programs, and routines that strengthen accountability, improve leadership capability, and drive measurable progress in business and people metrics.

Benefits

  • Medical, dental, vision, basic and supplemental life insurance, and other voluntary insurance benefits.
  • Short-term and long-term disability.
  • Paid parental leave.
  • Family expansion reimbursement.
  • Paid vacation from date of hire.
  • Sick time (accrued at 1 hour for every 25 hours worked).
  • Eight paid holidays.
  • Two personal days per year.
  • 401(k) retirement plan with employer match.
  • Discounted company stock program (S.I.P.).
  • Starbucks equity program (Bean Stock).
  • Incentivized emergency savings.
  • Financial well-being tools.
  • 100% upfront tuition coverage for a first-time bachelor’s degree through Arizona State University’s online program via the Starbucks College Achievement Plan.
  • Student loan management resources.
  • Access to other educational opportunities.
  • Backup care.
  • DACA reimbursement.
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