Partner Quality Manager

Aligned Data Centers • Ord, NE

26d • $140,000 - $165,000 • Hybrid

About The Position

The Partner Quality Manager collaborates with primarily external owner furnished equipment partners (“OFE Partners”) to develop their manufacturing quality and field service excellence capabilities to continue to scale with us. This position requires excellent problem-solving and critical thinking skills, as well as the ability to work successfully in a team environment under limited supervision. Excellent organizational, time management, and technical quality abilities are a must.

Requirements

• Bachelor’s degree preferred.
• 5 years’ experience in manufacturing quality role with exposure to field service processes and procedures.
• Direct experience running root cause and corrective action processes (8D, 5-Why, etc.).
• Working knowledge of a Quality Management System structure.
• Supplier quality experience within low-volume, high-mix manufacturing.
• Standard MS Office Proficiency (Outlook, Excel, Word, Power Point)
• Ability to multi-task, with strong time management and organizational skills.
• Desire to work in an extremely fast-paced and ever-changing environment.
• Must have a strong attention to detail.
• Ability to maintain discretion and confidentiality.
• Ability to travel 25% of the time, with an expected cadence of approximately two trips per calendar month.

Nice To Haves

• Applied knowledge using Core Quality Tools, such as APQP, PPAP, DFMEA, PFMEA, Process Control Planning, MSA, etc.
• ASQ Certifications, e.g., CQE, CMQ/OE, and/or CQA
• Statistical Analysis (SPC, Minitab, etc.)
• Six Sigma Belt Certified
• Direct experience using Lean Manufacturing Tools, such as Value-Stream Mapping, Kaizen, 5S, Gemba, etc.
• SharePoint or other data repository experience
• MS Access or similar database experience

Responsibilities

• Structure, draft and publish a field service quality/excellence addition to our OFE Partner Quality Manual.
• Focusing primarily on OFE Partner’s field service scope of work during pre-energization and equipment startup activities, lead comprehensive gap assessments and work with OFE Partners to effectively address and close open actions.
• Conduct both factory and field level assessments of OFE Partner field service processes and procedures.
• Provide cross functional support to team members focused on factory assessments and design/materials Supplier Corrective Action Review (“SCAR”).
• Assign SCARs to OFE Partners for quality issues as per established procedures and conduct follow-up activities to drive robust corrective/preventive actions.
• Liaison with Aligned stakeholders (Operations, Commissioning Teams, and Contractors) when quality Issues are identified and facilitate communications with responsible OFE Partners.
• Follow a Plan-Do-Check-Act methodology when addressing Supplier Partner gaps in performance.
• Superb written, verbal, and interpersonal communication skills.
• Exhibit a professional, positive attitude in all circumstances.
• Perform other related activities within the scope of this role as required.

Benefits

• Generous 401k match with immediate vesting
• Free membership to Gympass which provides our employees a rich health and wellness benefit
• Competitive time off plan
• Health Coverage: Medical, dental, and vision insurance
• Health Savings and Flexible Spending Accounts: HSA with employer contribution for eligible participants. FSAs offered for health and dependent care to increase tax savings.
• Retirement Savings: 401(k) plan with company match
• Paid Time Off and Holiday Pay
• Company-Sponsored Insurance: Short-Term Disability, Life Insurance, and Long-Term Disability (with medical election)
• Optional Benefits: Voluntary life, critical illness, legal, and additional disability coverage
• Wellness Programs: Employee assistance program (EAP), Wellhub gym membership, and other wellness initiatives
• Bonus opportunities
• Professional development opportunities

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level