Partner Program Specialist

Pilot Thomas Logistics•Boston, MA

15h

About The Position

The Partner Program Specialist supports partner readiness and go-to-market execution for new and existing products within the Partner Network Program. This role coordinates across Product, Enablement, Marketing, and Sales teams to ensure partners have the tools, information, and programs needed to effectively position and sell priority offerings. This individual plays a key role in aligning cross-functional efforts, tracking readiness progress, and helping drive partner activation and revenue impact.

Requirements

2–4 years of experience in partner programs, enablement, GTM, product marketing, or a related area
Experience supporting cross-functional projects or programs
Strong organizational and project coordination skills
Ability to manage multiple priorities and track details effectively
Clear communicator with ability to translate information into actionable outputs
Analytical mindset with attention to detail

Nice To Haves

Highly organized and detail-oriented
Proactive and collaborative team player
Strong follow-through and execution discipline
Focused on improving partner experience and program effectiveness

Responsibilities

Coordination of partner readiness for new product introductions and ongoing improvements for existing offerings
Work with Product, Enablement, and Marketing teams to ensure partner-facing materials (training, playbooks, GTM assets) are developed, updated, and delivered on time
Help maintain readiness frameworks and ensure partners have access to current, relevant resources
Ensure updates are reflected within the Partner Network Program (tiers, competencies, badging)
Coordinate deliverables, timelines, and dependencies across cross-functional teams
Track progress of readiness and GTM activities to ensure alignment and on-time execution
Support consistency and quality of partner-facing communications and materials
Assist in execution of programs to drive partner focus and revenue for priority products (e.g., incentives, campaigns, plays)
Partner with regional teams to support rollout and adoption of GTM initiatives
Ensure programs are supported with the necessary content and field alignment
Help drive partner awareness of new and strategic offerings
Support clarity of partner value propositions and sales motions
Collect feedback from partners and field teams to inform improvements
Track key metrics (e.g., readiness completion, partner adoption, pipeline contribution)
Identify gaps and escalate risks to help keep initiatives on track
Provide regular updates on readiness status and program execution