Partner Manager (EU/UK based - remote)

Duvo

4d•Remote

About The Position

Duvo helps large enterprises complete operational tasks that are time-consuming and fall outside the scope of their teams. These tasks often span across multiple systems like ERPs, portals, emails, spreadsheets, and require phone communication. Duvo maps, improves, and executes these operations for their clients. Their customer base includes major European online grocery retailers, global beauty e-commerce brands, a Middle East retail group, and a European pharmacy chain. The typical buyer is a Head of Operations, Supply Chain, Finance, or IT within a large retail or FMCG company. New deals range from €100k to €250k in Annual Recurring Revenue (ARR) and have the potential to grow. Duvo has an established partner ecosystem with engaged consultancies, inbound interest from MBB firms, and co-selling opportunities with hyperscalers. The company is seeking a Partner Manager to drive pipeline and revenue from these partnerships, manage day-to-day partner interactions, and ensure successful sales of Duvo. The role reports to the Founding Head of Partnerships & Ecosystem.

Requirements

3-5 years of experience in partner management, channel sales, alliance management, or business development at a B2B SaaS or tech company.
Experience working with consulting firms, SIs, or tech partners, with an understanding of how they evaluate and sell technology.
Operationally sharp with strong skills in CRM hygiene, pipeline tracking, reporting, and process documentation.
Proven ability to manage 10+ partner relationships concurrently without compromising performance.
Comfortable working autonomously and at a fast pace in a build-oriented environment.
Fluent in English.
Willingness to transition the function from founder-led to function-led.

Nice To Haves

Experience in Retail, FMCG, or CPG verticals, or in enterprise automation.
Experience working at a Big4 firm, SI, or consulting firm, with firsthand knowledge of partner needs from the partner's perspective.

Responsibilities

Own the day-to-day management of signed partners, including consultancies, SIs, and tech platforms.
Conduct account mapping sessions, identify joint target accounts, qualify opportunities, and track pipeline through HubSpot.
Ensure clean data, accurate attribution, and provide weekly reporting on partner activities.
Coordinate joint selling efforts, including managing handoffs with Duvo sales for partner-sourced deals, supporting deals in progress, and participating in key partner-led pitches.
Monitor partner health, including engagement, pipeline contribution, and satisfaction, to proactively identify and mitigate risks.
Onboard and enable partners to achieve their first joint opportunity within 30 days.
Develop enablement materials (playbooks, positioning, demo access, objection handling) in collaboration with Sales Enablement.
Conduct training sessions for partners to ensure they can effectively sell Duvo independently.
Manage the operational engine, including deal registration, rules of engagement, and technical resource allocation with Sales and Pre-sales.
Conduct Partner Quarterly Business Reviews (QBRs).
Report on and drive key performance indicators (KPIs) such as partner-sourced ARR, partner-influenced ARR, activation rate, and pipeline velocity.
Support the growing network of regional partnership representatives.
Lay the foundation for partner certification and tiered programs as the ecosystem matures.
Contribute to partner marketing initiatives, including joint events, webinars, case studies, and co-branded content.