Partner Engagement Lead
About The Position
Stellantis Financial Services (SFS) is the new captive finance company for one of the world's leading automakers and a mobility provider with iconic brands including Abarth, Alfa Romeo, Chrysler, Citroën, Dodge, DS Automobiles, Fiat, Jeep®, Lancia, Maserati, Opel, Peugeot, Ram, Vauxhall, Free2move and Leasys. Our exciting growth provides opportunities to advance your career as we successfully lead products and services from a small to midsize company in just a few years. Join our world class team and culture and contribute to our core mission which is enhancing our customer's experience. Position Summary : The Partner Engagement Lead is responsible for developing and executing strategic initiatives across Enterprise Payments and Operations groups. This leadership role focuses on enhancing customer and partner experiences, driving adoption of digital solutions, and aligning engagement efforts with business objectives. The Partner Engagement Lead collaborates with cross-functional teams to deliver measurable impact through innovation, process optimization, and stakeholder enablement.
Requirements
- 7+ years of experience in financial services, with at least 3+ years in auto lending or digital payments.
- Proven leadership experience in customer engagement, product enablement, or digital transformation.
- Excellent communication, stakeholder management, and project leadership capabilities.
- Experience in technology, innovation, SaaS, or platform-based ecosystems
- Bachelor’s degree in Business, Finance, Marketing, or related field (or equivalent experience).
- Skilled in managing internal and external relationships, including executive-level reporting.
- Ability to support and guide external partners through onboarding and engagement processes.
- Understanding of digital payment infrastructure and integration.
- Treating others with professionalism and respect, demonstrates integrity in all interactions, and adheres to organizational policies, procedures, and core values.
- Understanding of compliance and regulatory frameworks in lending and payments.
- Experience working in agile environments and contributing to iterative development.
- Must have reliable transportation and live within a commutable distance to one of the following cities: Atlanta, GA or Dallas, TX
Nice To Haves
- Excellent communication, stakeholder management, and project leadership capabilities.
- Experience managing feedback loops and translating insights into action.
- Experience with CRM platforms, data analytics tools, and digital engagement strategies.
- Ability to manage multiple third-party vendor relationships in a fast-paced environment.
Responsibilities
- Develop and execute engagement strategies to promote auto lending products and digital payment solutions.
- Serve as a liaison between internal teams and external partners to ensure seamless onboarding and ongoing support.
- Coordinate cross-functional collaboration between partners and internal teams (product, sales, marketing, legal, operations)
- Analyze engagement data and performance metrics to inform strategy and continuous improvement.
- Support the rollout of new features, tools, and services within auto lending and payment platforms.
- Ensure alignment of engagement efforts with compliance, regulatory, and risk management standards.
- Support contract execution, renewals, and compliance in coordination with legal and procurement
Benefits
- Equal opportunity employer
- Free of harassment, discrimination, and intimidation
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
