Partner Engagement Administrator - (Springfield/Peoria, IL)

American College of Education•Springfield, IL

5d•Hybrid

About The Position

As a Partner Engagement Administrator, you are a highly motivated and results-oriented professional who thrives in a competitive, performance-driven environment. You bring a passion for helping students achieve their educational goals and a proven ability to work independently with minimal supervision. Your primary responsibility is to drive measurable growth in student enrollment by actively promoting ACE’s degrees and certificates to prospective and partnered organizations. Through strategic outreach and relationship-building, you generate qualified leads and convert interest into enrollments, consistently meeting or exceeding monthly and quarterly enrollment targets. You excel in virtual collaboration and maintain strong attention to detail in all aspects of your work. Your interpersonal communication skills, dedication to customer service, and commitment to timely follow-up are essential in building long-lasting relationships with clients and partners. You approach student engagement with a consultative mindset—identifying motivations, addressing concerns, and aligning ACE’s offerings with individual goals. Your success is measured not only by the volume of enrollments but also by the quality of relationships you cultivate and the satisfaction of the students and partners you serve.

Requirements

Bachelor’s degree
CRM/E-mail operations experience.
Commitment to learning and developing skills.
Good interpersonal and time management skills.
Ability to work with individuals at all levels of the organization.
Ability to exercise good judgment.
Reliable transportation to office and the ability to travel/drive locally on a weekly daily or an as-needed basis.
Must reside within a 45 mile commute to Springfield or Peoria, IL

Nice To Haves

Consistently meets and exceeds performance goals by independently managing priorities, adapting to shifting business needs, and maintaining a high level of accountability.
Demonstrates a positive, motivated attitude with a strong commitment to student success, team collaboration, and continuous improvement.
Follows established sales and engagement workflows while identifying opportunities to optimize and personalize outreach strategies for prospective students and partners.
Completes tasks based on business priorities and personal strengths, contributing to both short-term wins and long-term growth initiatives.
Maintains a consistent cadence of outreach, follow-ups, and reporting while ensuring accuracy, professionalism, and responsiveness in all communications.
Demonstrates agility and resilience under pressure, meeting tight deadlines and adapting quickly to evolving market conditions and partner needs.
Works autonomously while collaborating effectively across departments to align efforts, share insights, and drive collective success.
Actively supports the college’s mission by integrating civic engagement and community impact into partner development strategies.
Possesses exceptional communication skills to articulate value propositions, address concerns, and build trust with diverse audiences.
Applies strategic thinking and resourcefulness to overcome objections, resolve challenges, and propose solutions that align with student and partner goals.
Uses data and insights to evaluate performance, refine tactics, and ensure alignment with enrollment targets and partnership objectives.
Builds lasting relationships with prospective and enrolled students by anticipating needs, delivering personalized support

Responsibilities

Proactively identifies and engages with prospective educational partners through targeted outreach, including cold calls, in-person visits, and virtual engagements.
Builds and nurtures long-term relationships with key decision-makers to foster trust, collaboration, and mutual growth.
Develops and manages a robust pipeline of prospective students through strategic lead generation, personal networking, and partner referrals.
Implements data-driven follow-up strategies to maintain consistent engagement and move prospects through the enrollment funnel.
Conducts in-depth interviews with prospective students to understand their goals, motivations, and barriers.
Possess a deep understanding of an assigned territory from local, regional and state opportunities.
Aligns ACE’s program offerings with student needs using a consultative approach that emphasizes value, outcomes, and career alignment.
Maintains strong, ongoing relationships with existing partner networks to enhance the student experience and generate referrals.
Serves as a liaison between ACE and partner organizations to ensure alignment on goals, expectations, and shared success metrics.
Collaborates with internal stakeholders—including leadership, enrollment, marketing, and integrated operations—to share insights, refine strategies, and identify opportunities for innovation.
Stays abreast to ACE's current program offerings and be knowledgeable of ACE's products.
Contributes to the development of scalable outreach models and best practices that support state-based growth.
Designs and execute high-impact events, presentations, and activities that promote ACE’s programs and generate qualified leads.
Represents ACE at trade shows, conferences, and community events to expand brand awareness and build strategic relationships.
Consistently meets or exceeds performance expectations as outlined in the Partner Engagement Administrators Expectation policy.
Upholds ACE’s standards of excellence in customer service, responsiveness, and ethical engagement.