Partner Development Specialist – Payments & Integrations (ISV/ISO)

Xplor

11h • $65,000 - $75,000 • Remote

About The Position

Join our Xplor Pay vertical as a Partner Development Manager to make a real impact every day. We say that because we know that every conversation we have, every code line we write and every interface we design is another opportunity for us to enrich our customers’ experiences.
Reporting into the Senior Director of Partner and Business Development, you will help the team that develops a complete range of payments solutions including point-of-sale, ecommerce, mobile, in-app, recurring billing, e-invoicing, and auto-reconciliation.

Requirements

• Must have payments experience.
• Bachelor’s degree in business, marketing, or related field.
• 2-5 years of experience in sales, marketing, customer service and/or related field.
• Strong communication skills and IT fluency.
• Proficient with Microsoft programs.

Nice To Haves

• At least 2 years related experience managing ISV Partners preferred.
• Salesforce experience preferred.

Responsibilities

• Develop understanding of Partners’ organizations, including roles/responsibilities, key stakeholders, and decision makers.
• Become educated on Partners’ business models and go to market strategies to identify opportunities to leverage Xplor resources to generate revenue.
• Maintain relationships through periodic communication with Partners.
• Educate Partners on available Xplor resources such as Partner Home, New Merchant Home, and Campus to promote self-service.
• Understand and communicate Product features and benefits to Partners.
• Drive Sales production through regular interaction with Partners.
• Monitor and report on partner production performance
• Work with Partners to establish and track business goals and performance metrics, such as depth of sales pipeline and Marketing efforts.
• Assist Partners with inquiries related to residuals and other reporting.
• Support negotiation of pricing, contract renewal and other commercial terms.
• Develop understanding of available Integration options, features, and benefits.
• Drive resolution of escalated issues through interaction with Xplor support teams.
• Prepare periodic business reviews for assigned Partners.
• Visit Partners as determined by management guidelines.
• Participate in Partner events where appropriate.
• Maintain Partner information in organization databases in a timely and accurate manner.

Benefits

• 12 weeks Gender Neutral Paid Parental Leave for both primary and secondary carer
• #GiveBackDays/Commitment to social impact – 3 extra days off to volunteer and give back to your local community
• Ongoing dedication to Diversity & Inclusion initiatives such as D&I Council, Global Mentorship Program
• Access to free mental health support
• Flexible working arrangements

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level