Partner Development & Growth Manager (NYC)

Hyro•New York, NY

22h•$120,000 - $160,000•Hybrid

About The Position

Hyro, a leader in Responsible AI Agents for Healthcare, helps health systems automate workflows and conversations across various platforms like call centers, websites, SMS, and mobile apps. Their AI agents are HIPAA-compliant, quick to deploy, easy to maintain, and scalable, leading to better patient outcomes and revenue insights. The company is seeking a motivated individual to join their growing team as a Partner Development & Growth Manager in their New York office. This hybrid role reports to the VP of Partnerships and is ideal for an operational ecosystem manager who excels at transforming strategic visions into scalable programs to expand the partner-sourced pipeline. The ideal candidate will design internal infrastructure, certification playbooks, and engagement models to empower partners (consulting, advisory, implementation, and emerging tech) to source new opportunities and grow with Hyro. This role is for someone who is deeply operational, enjoys building from scratch, and wants to own the framework for a thriving healthcare AI ecosystem.

Requirements

3–6 years of experience in growth operations, ecosystem management, partner programs, business development, or a related programmatic field.
A clear "builder mentality" with a track record of creating, launching, and executing repeatable business programs, playbooks, or enablement structures from scratch.
Deep focus on pipeline health, with a proven ability to architect programs that successfully stimulate and capture top-of-funnel, partner-sourced demand.
Exceptionally strong operational and data literacy; proficient with Salesforce or similar CRMs to manage pipeline health, handle campaign reporting, and derive strategic insight.
Creative, out-of-the-box problem-solving skills with a history of implementing unique ideas to drive program adoption and user engagement.
Excellent communication, presentation, and project management skills; ability to orchestrate complex initiatives across multiple external and internal stakeholders.
Exceptional cross-functional collaboration skills, with the agility to run fast and navigate ambiguity in an entrepreneurial, fast-paced environment.
Prior experience in SaaS, enterprise software, or AI spaces is highly preferred.
Applicants must be currently authorized to work in the United States on a full-time basis.

Responsibilities

Manage and scale a defined portfolio of consulting, advisory, implementation, and emerging technology partners to accelerate top-of-funnel growth and drive partner-sourced opportunities.
Design, launch, and manage a world-class Hyro Certified Consultant program from the ground up, providing onboarding, scalable training frameworks, and continuous product enablement.
Build, optimize, and manage the internal scaffolding - including referral workflows, automated deal registration, and ecosystem performance dashboards via Salesforce.
Devise creative, out-of-the-box engagement models, community initiatives (like office hours and workshops), and incentive structures that increase active partner participation and top-of-funnel lead generation.
Coordinate cross-functional account mapping initiatives and cultivate clean introduction tracks between ecosystem participants and Hyro’s internal teams.
Partner tightly with Marketing and Product to design field materials, training assets, and pitch toolkits that simplify complex AI solutions for external partners.
Continuously measure, track, and report on key top-of-funnel pipeline metrics, identifying friction points in the ecosystem funnel and deploying operational changes to maximize partner adoption.