Partner Development Account Manager (remote)

Integrity•Tallahassee, FL

1d•Remote

About The Position

Integrity, a leading provider of life and health insurance distribution, wealth management, and retirement planning solutions, has welcomed Stride into the Integrity family. Stride is the first portable benefits platform designed for the over 72 million American independent workers without employer-based benefits. Stride works with over 130 companies to deliver portable benefit contribution programs and deliver access to insurance, financial savings, and tax and expense tracking tools. Stride has helped 4.4 million people save over $8 billion on insurance premiums and taxes. Stride partners with over 100 leading companies like Uber, Amazon, DoorDash, and Instacart to provide their independent workers with access to our benefits platform. The company is backed by $96 million in capital from Venrock, New Enterprise Associates, Fidelity's F-Prime Capital Partners, Mastercard, Allstate and King River. We are seeking a Partner Development Account Manager! The position will be fully remote! The Partner Development Account Manager helps drive the growth and long-term health of Stride's partner ecosystem. This role owns the day-to-day success of a high-volume portfolio of small and mid-size partners, helping them launch successfully, grow their programs, and maximize the value of their partnership with Stride. Beyond partner management, this role serves as key support to the Partner Development team—bringing together partner insights, performance data, and cross-functional collaboration to improve decision-making and help Stride scale a best-in-class partner experience. Ideal candidates enjoy balancing client-facing relationship management with analytical thinking, operational execution, and continuous process improvement.

Requirements

Experience managing partner relationships and portfolios at a management level — typically reflecting 4+ years of experience in partner success, partner development, customer success, account management, or another client-facing role — with a track record of driving strong business outcomes.
Experience working with performance reporting, data analysis, or operational processes to support customer or business decision-making.
Experience collaborating cross-functionally with teams such as Marketing, Sales, Product, or Operations.
Strong analytical mindset with the ability to interpret performance metrics, identify trends, and translate data into actionable recommendations.
Customer and partner obsessed, with a genuine commitment to delivering exceptional partner experiences.
Curious, proactive, and solutions-oriented—bringing recommendations, not just problems.
Comfortable navigating ambiguity and thriving in a fast-moving, evolving environment.
Able to build trusted, consultative relationships with external partners.
Self-directed and accountable, with the ability to operate independently while knowing when to escalate.
A strong communicator, both verbally and in writing, able to tailor messaging to external partners and internal stakeholders
Highly organized, with strong project management instincts and the ability to manage multiple partners and priorities simultaneously

Nice To Haves

Health tech, digital health, benefits, or another highly regulated industry.
Familiarity with ACA Marketplace, employee benefits, Medicare, or healthcare enrollment programs.
Experience using HubSpot, Tableau, Amplitude, or similar CRM and analytics platforms.

Responsibilities

Owning and managing a high-volume portfolio of small and mid-size partners, serving as their trusted advisor and primary point of contact throughout the partner lifecycle.
Advising partners on enrollment, engagement, and communication strategies that drive growth, improve outcomes, and maximize program performance.
Managing partner onboarding and implementation, ensuring new partners are configured, launched, and positioned for long-term success while continuously improving the onboarding experience.
Tracking partner performance, feedback, and portfolio trends, surfacing insights to the partner development team that inform partner strategy, product improvements, and internal decision-making.
Executing partner engagement initiatives—including communication cadences, product education, business reviews, and co-marketing opportunities—to strengthen relationships and drive partner success.
Partnering cross-functionally with Marketing, Product, Sales, Operations, and other internal teams to coordinate launches, resolve partner needs, and improve the overall partner experience.
Contributing to scalable processes, documentation, and playbooks that enable the Partner Development function to grow efficiently while maintaining a high-quality partner experience.