Partner Benefits Specialist
AdamsPlace•Murfreesboro, TN
•Onsite
About The Position
NHC is seeking a Partner Benefits Specialist to join our Benefits Department. This role provides support and guidance to employees, partners, and dependents regarding insurance benefits, claims, enrollment, and related programs. The ideal candidate will have strong customer service skills, insurance knowledge, and the ability to manage multiple responsibilities in a fast-paced environment.
Requirements
- High school diploma or equivalent.
- 3+ years of customer service experience.
- Knowledge of CPT and ICD codes, medical terminology, HCFA and UB04 forms, and coordination of benefits.
- Strong communication, organizational, and data entry skills.
- Proficiency in Microsoft Word and Excel.
- Ability to maintain confidentiality and handle sensitive information.
- Team-oriented with a strong work ethic and dependable attendance.
Nice To Haves
- Experience with medical billing or claims processing preferred.
Responsibilities
- Provide excellent customer service by phone and in person.
- Explain benefit plans, eligibility, enrollment, premiums, and claims.
- Assist with life, disability, dental, vision, HSA, and FSA questions and claims.
- Support COBRA administration and medical support orders.
- Process employer premium invoices accurately and on time.
- Handle benefits-related mail, filing, scanning, and recordkeeping.
- Assist with annual enrollment, benefits fairs, and other department activities.
- Maintain confidentiality of all personal and health information.
- Perform additional duties as assigned.
Benefits
- Competitive pay
- Medical, dental, vision, life, and disability insurance
- Paid time off
- 401(k) with company match
- Career growth opportunities
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
