Title V Participant-Intake Specialist & Active Lifestyle Center Data Entry Clerk
BAY AGING•Montross, VA
•$13 - $0•Onsite
About The Position
The Title V - Senior Community Employment Program TRAINING Summary: The intake specialist Assistant provides support to the intake specialist and case management team. The intake specialist assistant plays a key role in providing excellent customer service and maintaining confidentiality.
Requirements
- Excellent customer service skills
- Maintain confidentiality
Nice To Haves
- Experience with Excel spreadsheets
Responsibilities
- Assist in receiving and reviewing incoming client inquiries
- Collect and verify client information, documents, and eligibility requirements.
- Enter and maintain accurate data in client management systems or databases.
- Provide clear information to clients regarding required forms, processes, and next steps.
- Support Intake Specialists and case managers with administrative tasks, reports, and follow-ups.
- Handle phone calls, emails, and other communications with professionalism and empathy.
- Provide administrative assistance including filing, scanning, and organizing intake materials.
- Collect and track daily MOW volunteer hours (Excel spreadsheet/s)
- Working with the Assistant RSVP Manager, maintain, update the accurate required hours and respond to returned reports.
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
No Education Listed
