Participant Choice Coordinator

North Bay Regional Center•Santa Rosa, CA

just now•$62,244 - $68,652•Hybrid

About The Position

Under the general direction of the Self-Determination Supervisor, the Participant Choice Coordinator (PCC) is responsible for the expansion of Participant Directed services and the Self-Determination Program (SDP). This position acts as a support system to all case management staff, providing training and education to internal staff and NBRC participants and families. The PCC assists individuals and families in accessing services in a timely manner, works to identify and eliminate barriers to choice-driven services, and collaborates to ensure best practices are implemented. This role also assists with the creation of the Self-Determination budget and Spending Plan.

Requirements

Bachelor's degree and at least two years’ experience working with individuals who have developmental disabilities; regional center experience strongly preferred.
Bilingual in English and Spanish strongly preferred.
Minimum experience qualifications may be waived depending on the agency’s need for specialized skills (such as language abilities).
Expertise regarding the Principals of Self-Determination and its history within the regional center system.
Confident speaker able to communicate complex information to various populations.
Knowledge and ability to practice Person Centered Thinking tools.
Knowledge, fluency and ability to explain Participant Choice services and SDP guidelines and regulations to others.
Ability to create and administer training and information regarding Participant Choice services and SDP.
Knowledge and ability to understand and explain expenditure reports to NBRC staff, NBRC participants and families and create accurate and complete Self Determination budgets.
Knowledge and ability to facilitate discussion and understanding of the Self Determination Spending Plan, including identification of resources and funds to be spent on each service.
Excellent oral and written presentation skills.
Ability to maintain case records in a clear and concise manner.
Ability to develop standard business communications, using proper grammar, spelling and punctuation.
Ability to convey complex information and ideas in a clear, concise and professional manner.
Excellent organizational and time management skills.
Demonstrates cultural awareness and sensitivity and work effectively with culturally diverse populations.
Basic familiarity with MS Word®, MS Excel®, MS PowerPoint®, MS Outlook® or similar software applications.
Ability to provide personal automobile transportation, or access to another form of reliable transportation, during and after working hours.
Provide minimum automobile liability insurance as required by California Law.
Ability to regularly travel to all NBRC offices within catchment area to provide employee training and support to individuals served, as needed.
If operating own vehicle, must provide minimum automobile liability insurance as required by California Law.
Flexibility in work hours is required to meet the needs of the regional center constituency.
Fluency in a language in addition to English is desirable and may be required.

Nice To Haves

Regional center experience strongly preferred.
Bilingual in English and Spanish strongly preferred.
Fluency in a language in addition to English is desirable and may be required.

Responsibilities

Provide referrals to Self-Determination Orientation
Work closely with Case Management to develop the Self-Determination Budget
Review Spending Plan to assure alignment with applicable laws, regulations and directives
Organize and maintain tracking system SDP referrals and enrollments
Entering information into database
Coordinate meetings for new participants and renewals to meet timelines
Participate in outreach events
Ongoing communication with Case Management, Fiscal, SDP participants, families, Independent Facilitators (IF) and Financial Management Services (FMS)

Benefits

CalPERS Retirement Plan
CalPERS Medical Insurance Plans, with generous employer contributions
Dental Insurance, with zero cost for employee only coverage
Vision Insurance, with $5/month employee cost share for employee only coverage
Flexible Spending Accounts for Medical and Dependent Care
100% Employer Paid Life Insurance
Generous vacation and sick accrual policies
Employee Referral Reward Program
16 Paid Agency Holidays/year
CalPERS 457 Supplemental Retirement Plan
Bi-lingual language differential: For those speaking, reading and writing other than English – $225 per month
For those speaking a language other than English – $150 per month
For those using American Sign language – $200 per month