Participant Care Mentor

Goodwill of Colorado•Colorado Springs, CO

20h•Onsite

About The Position

The Program Support Assistant I, Participant Care Mentor provides care to clients and administrative support to our Day Program serving participants with intellectual and developmental disabilities. The Participant Care Mentor is a dynamic member of our Day Program team, assisting in the implementation of individualized plans by providing positive assistance and guidance. The Participant Care Mentor is active in participant activities of daily living during day program, such as client arrival and departure, participant schedules, supervision levels, protocols, community outings, and ensuring safety throughout the facility and in the community. The Participant Care Mentor demonstrates empathy and concern for individuals with developmental and physical disabilities and has a passion for working to maximize their independence and growth. The Participant Care Mentor performs administrative clerical duties including, but not limited to, accurate and timely documentation of client goals and behaviors (if applicable) in their daily log notes entries. The Participant Care Mentor responds to special requests, shows flexibility, professional attitude, and communication, deals calmly with non-routine situations, and works cooperatively and effectively within a Team. The Participant Care Mentor interacts effectively and professionally with care givers, community agencies, stakeholders, and clients as representatives of Goodwill of Colorado.

Requirements

A High School diploma or equivalent is preferred.
Clerical, computer, and customer service experience is preferred.
Proficiency in computer use (Microsoft products, Email, etc.) and typing 30 wpm accurately is preferred.
Works independently and cooperatively in a dynamic team environment.
Demonstrates skills in organization, follow-through, flexibility, multitasking, and meeting required deadlines.
Maintaining acceptable work standards in all areas including attendance/punctuality and performing all other duties as assigned.
Specific background requirements are required per contract, see Background Check Requirements for more information.

Responsibilities

Assisting in the implementation of individualized plans by providing positive assistance and guidance.
Active in participant activities of daily living during day program, such as client arrival and departure, participant schedules, supervision levels, protocols, community outings, and ensuring safety throughout the facility and in the community.
Demonstrates empathy and concern for individuals with developmental and physical disabilities and has a passion for working to maximize their independence and growth.
Performs administrative clerical duties including, but not limited to, accurate and timely documentation of client goals and behaviors (if applicable) in their daily log notes entries.
Responds to special requests, shows flexibility, professional attitude, and communication, deals calmly with non-routine situations, and works cooperatively and effectively within a Team.
Interacts effectively and professionally with care givers, community agencies, stakeholders, and clients as representatives of Goodwill of Colorado.

Benefits

Medical
Dental
Vision
Short Term Disability
Life/Accidental Death and Dismemberment
Flexible Spending Accounts
Long Term Disability
Voluntary supplemental benefit offerings
Paid time off in the form of vacation, sick, holiday, floating holiday, jury duty, and bereavement leave.
Pre-tax or post-tax (Roth) contributions to our retirement plan