Part-Time Thrift Store Associate

Humane Society of Truckee-Tahoe • Truckee, CA

2d • $20 - $25 • Onsite

About The Position

Thrifty Tails Boutique is a nonprofit thrift boutique operated by the Humane Society of Truckee-Tahoe (HSTT). HSTT is dedicated to saving and improving the lives of pets through adoptions, community spay/neuter services, and humane education programs. The store offers a curated selection of gently used and vintage clothing, pet-related goods, household goods, small home décor, artwork, and jewelry, alongside new, low-cost items. The Part-Time Thrift Store Associate plays a key role in the daily operations of the retail store, including managing volunteers, inventory, and register transactions, all while providing excellent customer service and ensuring a safe and healthy environment.

Requirements

• Minimum high school diploma or GED equivalent.
• Minimum of one year of experience in retail sales.
• Ability to use a cash register, including void transactions, discounts, and tax-exempt sales, and to teach others.
• Excellent math/accounting skills and familiarity with working with cash receipts.
• Computer literate, with experience in donor database software, web applications, and social media.
• Knowledge about the role of technology and electronic payment systems.
• Familiarity with nonprofit organizations, animal welfare, and volunteerism.
• Superior verbal and written communication skills.
• Excellent interpersonal, analytical, and organizational skills.
• Ability to work effectively with customers, volunteers, staff, vendors, and the public.
• Energetic, self-motivated, professional, flexible, and adaptable.
• Ability to multitask and work independently in a hands-on environment.
• Team player with an attitude of service and the ability to motivate others.
• Highly motivated toward the welfare and humane treatment of all animals.
• Understanding of the lifesaving importance of finding homes for shelter animals.

Nice To Haves

• Thrift store experience is strongly preferred.
• Possession of a valid unrestricted driver's license with an acceptable driving record by the insurance carrier is preferred.
• Bondability is preferred.

Responsibilities

• Operate cash registers and manage the receiving area, representing the HSTT brand with excellent customer service.
• Oversee daily operations of the HSTT Thrift Store in the absence of managers, balancing store duties with customer assistance.
• Support and oversee thrift store volunteers when management is not present.
• Handle the accounting and banking of cash receipts at the end of the business day when the GM is not in, ensuring cash is safeguarded.
• Enforce pricing policies (one price/no haggle) and implement sales promotion strategies to maximize sales.
• Collaborate with the GM to maintain a system for purging items and ensuring a continuous flow of new inventory.
• Create an attractive shopping environment by neatly stacking, shelving, and hanging merchandise.
• Maintain store organization and cleanliness, including sweeping, vacuuming, mopping, dusting, cleaning bathrooms, and washing windows.
• Resolve customer and volunteer issues (conflicts, complaints) when management is not on duty.
• Ensure all thrift store operations comply with Federal, State, and local safety regulations, laws, and HSTT policies, maintaining a safe environment for all.
• Report safety hazards, property damage, and personal injuries immediately to the Thrift Store GM, Community Engagement Director, and CEO, and collaborate on resolutions.
• Perform other duties as assigned.

Benefits

• Paid sick leave and holidays in accordance with California law.
• Free or low-cost veterinary care for personally owned pets, within the scope of services offered by HSTT.
• Access to employee wellness initiatives and staff engagement opportunities.
• Complimentary office snacks.
• Additional benefits and policies as outlined in the Employee Handbook.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED