Part-Time Office Secretary / Office Operations Associate (Afternoons) | Founding Years Middle School | ECPA

Elevate Charter Schools • New Haven, CT

2d • Onsite

About The Position

Edmonds Cofield Preparatory Academy for Young Men (ECPA) is seeking a Part-Time Secretary / Office Operations Associate to join their front office team. This role is crucial in creating a welcoming, orderly, and predictable environment that supports excellent teaching and learning. As ECPA grows, this associate will work closely with the Operations Manager, Principal, and the broader team to support daily office operations, family communication, student data management, scheduling, and frontline service. The ideal candidate is detail-oriented, calm under pressure, and energized by helping a school community run smoothly. This position is perfect for someone who understands the importance of high-quality office operations and takes pride in making logistics seamless while contributing to operational practices that will shape the school's future.

Requirements

• High school diploma or higher.
• At least 2–3 years of experience in administrative support, office operations, or customer service.
• Strong organizational skills and ability to manage multiple tasks with accuracy and follow-through.
• Proficiency with Microsoft Office Suite, Google Workspace, and comfort learning new systems (e.g., PowerSchool).
• Excellent communication skills and a warm, professional presence.
• Ability to work independently, exercise discretion, and maintain confidentiality.
• Flexibility, reliability, and comfort interacting with diverse personalities and stakeholders.

Nice To Haves

• Associate’s’ degree or higher is preferred.
• Experience in a school setting, particularly in an urban or high-expectations environment.
• Familiarity with charter schools and/or charter school operations is a plus.
• Bilingual or multilingual skills — especially Spanish — strongly preferred to support inclusive family communication.

Responsibilities

• Provide warm, professional, and values-aligned frontline service to families, students, staff, and visitors.
• Welcome and direct visitors; manage phone calls, messages, and inquiries with clarity and care.
• Maintain a well-organized, welcoming front office environment that reflects the school's culture of excellence.
• Support the Operations Manager and Principal with scheduling, meeting coordination, and daily administrative needs.
• Draft and distribute clear, accessible communications to families and staff; support translation needs when applicable.
• Prepare agendas, meeting materials, and notes as requested.
• Maintain accurate student records and files (PowerSchool and paper files), ensuring confidentiality and compliance.
• Support daily attendance monitoring, including outreach calls to families.
• Assist with enrollment documentation, registration tasks, and other student data needs.
• Manage supply requests and maintain inventory of office materials.
• Coordinate basic office equipment maintenance and handle incoming mail and packages.
• Support school-wide logistics, events, and routines as needed.
• Model professionalism, service orientation, and problem-solving in all interactions.
• Anticipate needs, identify inefficiencies, and contribute to a smooth, predictable school environment.
• Uphold the school's mission, values, and commitment to educational equity in daily work.

Benefits

• Competitive compensation based on skills, qualifications, education, and experience.
• Comprehensive benefits packages for regular, full-time employees (note: this position is part-time, so benefits may differ).
• Commitment to providing a supportive work environment.
• Reasonable accommodations for qualified individuals with disabilities.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED