Part-Time Office Secretary / Office Operations Associate (Afternoons) | Founding Years Middle School | ECPA

Elevate Charter Schools•New Haven, CT

4d•$18 - $20•Onsite

About The Position

BTWA Elementary School is seeking a Part‑Time Secretary / Office Operations Associate who brings warmth, professionalism, and strong organizational skills to our front office. This team member plays a central role in creating the welcoming, orderly, and predictable environment that allows excellent teaching and joyful learning to flourish. As Connecticut’s first all‑boys public charter school, ECPA ois now entering its next pivot stage of growth. After a successful launch year with a small founding cohort, the school is now growing toward full scale—ultimately serving nearly 400 scholars in grades 5–8—and student enrollment is at the heart of that trajectory. In this space, the Part‑Time Secretary / Office Operations Associate will work closely with the Operations Manager, Principal and the broader team to support daily office operations, family communication, student data management, scheduling, and frontline service. The ideal candidate is detail‑oriented, calm under pressure, and energized by helping a school community run smoothly. Joining ECPA at this stage means stepping into a school community still writing its early chapters. This role is perfect for someone who understands how essential high‑quality office operations are to the daily experience of a middle school campus — and who takes pride in making complex logistics feel seamless, while helping to contribute to operational practices that will shape the school for years to come.

Requirements

High school diploma or higher.
At least 2–3 years of experience in administrative support, office operations, or customer service.
Strong organizational skills and ability to manage multiple tasks with accuracy and follow‑through.
Proficiency with Microsoft Office Suite, Google Workspace, and comfort learning new systems (e.g., PowerSchool).
Excellent communication skills and a warm, professional presence.
Ability to work independently, exercise discretion, and maintain confidentiality.
Flexibility, reliability, and comfort interacting with diverse personalities and stakeholders.

Nice To Haves

Associate’s’ degree or higher is preferred
Experience in a school setting, particularly in an urban or high‑expectations environment.
Familiarity with charter schools and/or charter school operations is a plus.
Bilingual or multilingual skills — especially Spanish — strongly preferred to support inclusive family communication.

Responsibilities

Provide warm, professional, and values‑aligned frontline service to families, students, staff, and visitors.
Welcome and direct visitors; manage phone calls, messages, and inquiries with clarity and care.
Maintain a well‑organized, welcoming front office environment that reflects BTWA’s culture of excellence.
Support the Operations Manager and Principal with scheduling, meeting coordination, and daily administrative needs.
Draft and distribute clear, accessible communications to families and staff; support translation needs when applicable.
Prepare agendas, meeting materials, and notes as requested.
Maintain accurate student records and files (PowerSchool and paper files), ensuring confidentiality and compliance.
Support daily attendance monitoring, including outreach calls to families.
Assist with enrollment documentation, registration tasks, and other student data needs.
Manage supply requests and maintain inventory of office materials.
Coordinate basic office equipment maintenance and handle incoming mail and packages.
Support school‑wide logistics, events, and routines as needed.
Model professionalism, service orientation, and problem‑solving in all interactions.
Anticipate needs, identify inefficiencies, and contribute to a smooth, predictable school environment.
Uphold BTWA’s mission, values, and commitment to educational equity in daily work.