Part-Time Recreation Specialist - Fair Oaks Tennis

Cobb County Government • Parks and Recreation Department Marietta, GA

5d • Onsite

About The Position

This position is located in the PARKS department at the Fair Oaks Tennis Center. The role is responsible for providing customer service to patrons and instructors, designing marketing materials for publication and social media, and general upkeep of the facility. The position involves promoting recreational programming and events, providing administrative support, preparing facilities for daily use, and organizing, instructing, and supervising assigned recreational activities.

Requirements

• High School Diploma or GED required
• Supplemented by vocational or technical training in customer service or related field
• Supplemented by two years of experience in customer service
• Must possess and maintain a valid Driver's License.

Nice To Haves

• Social media experience
• Some experience related to programs/software
• A strong knowledge of community service to the public

Responsibilities

• Performs customer service functions: provides information or assistance regarding services, activities, forms, procedures, fees, or other issues; responds to routine questions and complaints; researches problems and initiates problem resolution; and refers complaints/problems to appropriate personnel.
• Processes participant registrations, court reservations, tournament registrations, and other scheduled services and events: receives requests for classes, court times, or other scheduled services; reviews registration forms for accuracy and completeness; enters information into online database and calendars; collects and records fees; and maintains related documentation.
• Prepares daily financial reports and deposits: counts monies received; balances cash drawers to system reports; audits transactions to locate and correct any discrepancies; closes out cash drawers; prepares and submits deposit; and maintains related documentation.
• Promotes recreational programming and events: creates and publishes promotional materials such as schedules, news releases, flyers, brochures, posters, signs, websites, social media posts etc.
• Provides administrative support: conducts tours; attends meetings; answers the telephone; prepares attendance and registration reports, memos, correspondence, and other files and records; copies and files documents; enters computer data, etc.; and maintains inventory of supplies, forms and equipment.
• Prepares facilities according to daily schedule: opens and closes facility; unlocks and locks doors; turns lights on or off; disarms and sets alarm; moves, sets up, and tears down tables, chairs, etc.; and performs routine cleaning duties such as emptying trash, sweeping floors, etc.
• Organizes, instructs and supervises assigned recreational activities, which may include youth programs, senior programs, special needs programs, fitness programs and classes, sports leagues and clinics, after school and summer programs, arts and crafts programs, theater and performing arts programs and special events, or nature and environmental programs: gathers supplies and equipment; verifies completion of required forms for each participant; teaches classes, clinics, and skills; provides information and direction; performs assessments; and ensures all activities comply with established rules, policies, procedures and safety standards.
• Performs other related duties as assigned.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED