Part-Time Production Associate - Bear Valley Store

Goodwill of Colorado•Denver, CO

18h•$19•Onsite

About The Position

This part-time position involves processing donated items into inventory for sale in our stores and interacting with customers while stocking the sales floor. The role operates in a fast-paced, goal-driven environment and requires excellent customer service skills. The Associate I, Retail Production will primarily work in a production environment, sorting and processing donated items according to company quality standards and guidelines to determine which items will be placed on the sales floor. This includes pricing and testing items as required. The Associate is responsible for ensuring the sales floor is well-stocked, organized, and presentable. Occasional customer interaction is expected, requiring responsiveness and excellent customer service. The Associate may be assigned to various trained areas such as hardlines, softlines, housewares, electronics, mechanical goods, books, or shoes based on business needs. This position may also involve processing e-commerce product and occasionally working in donations.

Requirements

High School diploma or equivalent is preferred.
One (1) year of retail experience is preferred.
Must have attention to detail and ability to make decisions.
Ability to use basic technologies to be able to follow company standards.
Ability to use judgement to assess quality and value of product and pricing, researching value as necessary.
Ability to see color and use judgement to assess quality and value of product and pricing, researching value as necessary.
Must be able to communicate effectively with customers, managers, supervisors, staff, and peers.
Must have the ability to use a dolly and pallet jack as required.
Must be able to work a varied schedule which may include weekends, evenings and holidays as needed with occasional overtime.

Responsibilities

Meets or exceeds minimum productivity standards and expectations/Key Performance Indicator (KPI)s for assigned duties.
Sort donated items by type (books, media, textiles, housewares, etc.) which include season, color, and quality of product.
Hang, size and price, tag, and prepare items to be sold on the sales floor.
Inspect and quick test items as needed that plug-in or run on batteries to ensure the product is in good workable condition.
Make decisions to price according to Goodwill standards of quality and value of product (good, better, best), which may include researching the item’s value on the internet or utilizing other company tools and standards.
Ensure production and sales floor areas are well organized, stocked, properly merchandised, and clean.
Provide excellent customer service to fellow staff and customers; answer product questions as needed.
Rotate or pull old or unsold product in a timely manner from the sales floor to ensure product selection is refreshed as necessary.
May have additional responsibility of processing E-Commerce product (sort, hang, size, price, tag, etc.).
Follow all retail center policies and procedures.
Ensure work areas are clear and organized and adhere to continuous improvement standards.
Follow all safety processes and procedures to help provide a safe working environment for employees and customers.
Cross-train in other departments or areas; act as a back-up for other areas as required.
Job duties may extend beyond the tasks listed and may include additional responsibilities as required.