Part-Time Phone Project Assistant
About The Position
Mathematica applies expertise at the intersection of data, methods, policy, and practice to improve well-being around the world. We collaborate closely with public- and private-sector partners to translate big questions into deep insights that improve programs, refine strategies, and enhance understanding using data science and analytics. Our work yields actionable information to guide decisions in wide-ranging policy areas, from health, education, early childhood, and family support to nutrition, employment, disability, and international development. We are currently looking for part-time Phone Project Assistants to work remotely for our Survey Operations Center in support of important national research projects.
Requirements
- 1-3 years of prior customer service, call center, research, or interviewing experience preferred.
- Excellent verbal and written communication skills.
- Ability to deal tactfully and diplomatically with all people.
- Solid organizational skills and attention to detail.
- Strong work ethic and a commitment to reliability and high-quality productivity.
- Ability to work a minimum of 20 hours per week; weekend availability required.
Responsibilities
- Conduct research interviews with study participants by telephone.
- Use a Computer-Assisted Telephone Interviewing (CATI) system for all outreach.
- Follow standardized procedures and scripts verbatim to ensure study consistency across surveys.
- Enter survey responses into a database.
- Assist with other survey-related tasks as required.
Benefits
- potential for benefits
- paid time off
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
No Education Listed
