Part-Time Night Audit

Lodgco Hospitality • Bradenton, FL

6d • $15 - $16 • Hybrid

About The Position

Hyatt Place Lakewood Ranch is seeking a dependable and service-oriented part-time Night Auditor to join the team. This hybrid role combines front desk operations, accounting duties, and guest services with occasional bartending and light cooking to support our lobby restaurant. If you're a night owl who thrives in a dynamic environment and enjoys creating memorable guest experiences, we’d love to meet you!

Requirements

• Basic understanding of accounting principles and POS systems
• Ability to multitask and work independently during overnight shifts
• Excellent communication and customer service skills
• Availability to work weekends and holidays as needed
• Satisfactory criminal background screening required

Nice To Haves

• 1-2 years hotel or customer service experience is preferred

Responsibilities

• Welcome and assist guests with check-in/check-out and overnight inquiries
• Audit, balance, and post daily hotel and restaurant transactions
• Prepare and distribute daily revenue reports
• Maintain confidentiality of guest and hotel information
• Monitor safety and security protocols during overnight hours and perform security walks
• Inspect conference rooms, common areas and public restrooms to ensure cleanliness
• Investigate and address guest complaints
• Maintain knowledge of Brand’s operating systems and Brand’s customer loyalty programs
• Go above and beyond to provide assistance, i.e. assist with luggage, coffee, directions, wake up calls, future reservations, etc.
• Provide information to guest and visitor inquiries; coordinates all guest requests for special arrangement; informs guests of hotel services, features and room amenities
• Knowledge of cash handling and bank procedures to check out all guest(s)
• Answer hotel phones courteously and efficiently following Lodgco Hospitality and Hyatt Place standards
• Assist guests with food orders and serves food and beverage items to guests in a friendly, professional and timely manner.
• Prepare limited menu items
• Be familiar and knowledgeable with the operation of the POS system.
• Utilize spare time for cleaning and stocking (i.e. front desk, back office, common areas) and other duties
• Know all emergency procedures and the proper action to take
• Operate safe deposit boxes
• May be responsible for occasionally transporting guests with the hotel shuttle

Benefits

• Hospitality success is driven by unwavering dedication, a vibrant workplace culture, and impactful narratives.
• Investing in our team’s development to deliver a superior customer experience and achieve success together.
• Maximizing the value of the assets we manage while fostering a supportive environment for our employees.
• Elevating hotel operations and maximizing profitability.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: No Education Listed