Night Audit-Part Time

Inn at the Presidio•Sf, CA

18h•Onsite

About The Position

This is a part-time Night Audit position responsible for managing all aspects of guest check-ins and check-outs, operating the telephone switchboard, and ensuring the accuracy of daily reports. The role involves processing payments, completing end-of-day financial procedures, and maintaining a safe and professional environment for guests and staff. The position requires adherence to company policies, safety procedures, and a commitment to providing excellent guest service.

Requirements

Process all guest check-ins by confirming reservations in computer system, verifying guest identity, requesting form of payment, assigning a room, and issuing room key in accordance with property policies and procedures.
Operate telephone switchboard station.
Respond to and resolve guest requests, including wake-up call requests.
Run daily reports (number of arrivals, departures), identify any special requests, and check reports for accuracy.
Review shift logs/daily memo books and document pertinent information in logbooks.
Process all payment types such as room charges, cash, checks, debit, or credit.
Count and secure bank.
Complete end-of-day activities including posting charges to accounts, completing cashier and closing reports, running night audit backup, and roll the date.
Follow all company and safety and security policies and procedures; report any maintenance problems, safety hazards, accidents, or injuries; complete safety training and certifications.
Ensure uniform and personal appearance are clean and professional.
Maintain confidentiality of proprietary information; protect company assets.
Support all co-workers and treat them with dignity and respect.
Support team to reach common goals.
Comply with quality assurance expectations and standards.
Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance.
Stand, sit, or walk for an extended period of time or for an entire work shift.
Welcome and acknowledge all guests according to company standards.
Speak with others using clear and professional language, and answer telephones using appropriate etiquette.
Maintain awareness of undesirable persons on property premises.
Perform other reasonable job duties as requested by Manager.

Responsibilities

Process all guest check-ins by confirming reservations, verifying identity, requesting payment, assigning rooms, and issuing keys.
Operate telephone switchboard station.
Respond to and resolve guest requests, including wake-up calls.
Run and review daily reports (arrivals, departures), identify special requests, and check for accuracy.
Review shift logs and document pertinent information.
Process all payment types (room charges, cash, checks, debit, credit).
Count and secure bank.
Complete end-of-day activities: post charges, complete cashier and closing reports, run night audit backup, and roll the date.
Follow all company and safety/security policies and procedures.
Report maintenance problems, safety hazards, accidents, or injuries.
Complete safety training and certifications.
Ensure uniform and personal appearance are clean and professional.
Maintain confidentiality of proprietary information and protect company assets.
Support co-workers with dignity and respect, and work towards common goals.
Comply with quality assurance expectations and standards.
Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance.
Stand, sit, or walk for an extended period of time or for an entire work shift.
Welcome and acknowledge all guests according to company standards.
Speak with others using clear and professional language, and answer telephones using appropriate etiquette.
Maintain awareness of undesirable persons on property premises.
Perform other reasonable job duties as requested by Manager.