Part-Time Evening Receptionist

Scheels•Great Falls, MT

2d•Onsite

About The Position

Scheels is seeking a Part-Time Evening Receptionist to join their team. This role is responsible for answering incoming calls, providing information about store hours, services, and promotions, and assisting with general office duties. The ideal candidate will have excellent communication and organizational skills, be proficient in Microsoft Office, and possess a team-first mentality. As an employee-owner, you will be expected to contribute to a culture that values personalized customer experiences, collaboration, continuous learning, pride in work, and honesty and integrity.

Requirements

Evening availability is required (to include two weekends per month)
Associate's degree (AA/AS) or equivalent from a two-year college or technical school; or six months to one year of related experience and/or training; or equivalent combination of education and experience
Ability to sit, stand, bend at the waist, climb, stoop, kneel, crouch, reach, walk, push/pull, lift, talk, and hear with or without reasonable accommodation
Proficiency in Microsoft Office programs such as Word, Publisher, and Excel
Excellent written and verbal communication skills
Ability to complete basic mathematical equations
Multitasking, organization, attention to detail, and problem-solving skills

Responsibilities

Answer all incoming calls in a prompt, friendly, professional, and pleasant disposition
Provide accurate information about store hours, services, and promotions
Be knowledgeable about basic customer inquiries, be courteous while assisting customers, and transfer calls to appropriate associates or areas for further assistance
Take and relay messages clearly and efficiently
Assist in general office duties that may include mail service, sorting and opening mail to deliver to the appropriate individual/department, updating phone lists, and assisting other office positions as needed
Assist in other departments with other duties as assigned such as freight processing, and hang and fold
Assist in various projects for members of the Leadership team as needed
Ability to read, write, and comprehend simple instructions, short correspondence, and memos
Demonstrate multitasking, organization, attention to detail, and problem-solving skills
Experience in Microsoft Office programs such as Word, Publisher, and Excel
Excellent written and verbal communication skills
Ability to complete basic mathematical equations