Part-Time ELL Program Support Specialist - Grant Funded

NWTC • Green Bay, WI

24d • Onsite

About The Position

Northeast Wisconsin Technical College is a nationally recognized and locally trusted college dedicated to advancing the success of all students and economic vitality of the communities we serve through access, high-quality education, and strategic partnerships. The community that we serve is home to people with a rich range of backgrounds and experiences. We are committed to supporting an environment where all students and employees thrive and succeed. We believe every team member enriches our organization with unique skills, perspectives, and solutions. We seek applicants who are motivated and equipped to support all students, to work effectively with colleagues from a range of backgrounds, and to build the vibrancy of our community. You belong here. See why you will love working at NWTC.
Department: Pre-College
Reports To: Supervisor, Adult Education
Amount of Travel Required: Day travel, no more than once per month
LOCATION: Green Bay, WI
STANDARD HOURS: 24 hours per week, Monday thru Friday; varying schedule based on needs.
PAY RATE: $23.33
This position is grant funded through June 30, 2028.
POSITION SUMMARY
The ELL Program Support Specialist provides administrative, instructional, and student support to the English Language Learning (ELL) program. This role focuses on improving student assessment processes and developing a centralized system for data collection, management, and reporting that integrates multiple data sources. The specialist analyzes and shares data with faculty and administration, providing actionable insights to support student success, retention, and continuous program improvement. Additionally, the role enhances digital resources for both faculty and students. As a grant-funded position, the specialist works to increase program efficiency, promote student success, and ensure compliance with educational standards and reporting requirements.

Requirements

• Associate degree in related field
• At least one year of experience in administrative, student services, or a related field
• Ability to clearly explain technical processes to faculty and provide culturally responsive, empathetic support to adult English Language Learners.
• Demonstrated ability to work effectively in a grant-funded environment with evolving priorities and a focus on measurable outcomes and continuous improvement.
• Microsoft office applications to include Word, Excel, PowerPoint, and MS Teams
• Ability to learn and utilize systems specific to ELL programming to include Workday and online platforms for learning and testing

Nice To Haves

• Bilingual or multilingual language skills preferred

Responsibilities

• Develop and manage centralized systems to track student progress, including enrollment, assessments, attendance, level gains, completion, and withdrawal data
• Maintain accurate student records, support faculty with updates, and review attendance with follow-up to re-engage inactive students
• Utilize Workday for case notes and expanded data tracking; compile and analyze survey data to identify trends and provide actionable insights to leadership
• Collaborate with the Adult Education Navigator to support and monitor Personal Education Plans (PEPs)
• Engage with students in classroom settings to ensure goals (GED completion, English proficiency, and career pathways) are clearly documented, updated, and supported
• Support faculty in monitoring DRC (Data Recognition Corporation) writing folio scoring needs with follow up with faculty to ensure timely completion.
• Prepare and distribute the “Next Test to Administer” recommendations. Track student progress, including National Reporting System (NRS) gains, to determine appropriate testing schedules.
• Develop and maintain training resources (videos, guides) for DRC, Workday, and ELL processes to improve consistency and efficiency
• Maintain and update the ELL Quick Reference Manual to ensure accurate policies, procedures, and faculty resources

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: Associate degree