Part-Time Customer Service Specialist - Traveling
About The Position
As a part-time Traveling Customer Service Specialist, you will travel among nearby branch locations and be the first friendly person that greets clients and assists them with their banking needs. This role offers a great insight into the world of banking, insurance, and wealth management to build a foundation for a career in financial services. Every day you will work face-to-face with clients in a branch location, manage a cash drawer, assist clients and team members, uncover needs, and educate clients on German American products and services. As mentioned this role includes working at various branches as needed, meeting a variety of customers and working with different retail branch teams. In this role, you will help clients by verifying account information and performing loan and deposit transactions, as well as guide them when they are not sure where to go next by engaging in friendly, meaningful conversations.
Requirements
- Maintain confidentiality.
- Listen closely to understand client needs.
- Identify opportunities to better serve the customer.
- Willing and able to travel among nearby branch locations.
Nice To Haves
- Bilingual/Multilingual
- Customer Service experience
- Cash-handling experience
Responsibilities
- Travel among nearby branch locations.
- Greet clients and assist them with their banking needs.
- Manage a cash drawer.
- Assist clients and team members.
- Uncover client needs and educate them on German American products and services.
- Verify account information.
- Perform loan and deposit transactions.
- Engage in friendly, meaningful conversations with clients.
Benefits
- Service awards
- 401(k) match
- Stock purchase plan
- Loan discounts
- National and local discounts on computers, vacations, phones, and retail shopping
- Free checking account, checks and discounted bank services
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
No Education Listed
