About The Position

BUILD SKILLS. GAIN EXPERIENCE. MAKE AN IMPACT. Are you ready to turn your potential into real-world experience? The UPS Store is looking for motivated, dependable, and enthusiastic interns who want to learn, grow, and get hands-on experience in a fast-paced business environment. As an intern, you won't just sit on the sidelines—you'll be part of the action!

Requirements

  • High school diploma or GED required
  • Strong computer skills, including Microsoft Office and Adobe Suites
  • Outstanding phone skills
  • Strong verbal and written communication skills, including spelling and math
  • Prompt, reliable, and responsible
  • Able to lift 40+ pounds
  • Willing and able to work 25 to 30 hours per week for a 6-day work week

Responsibilities

  • Delivers outstanding customer service to walk-in customers and telephone inquiries
  • Continuously practices good listening skills with customers, UPS Store team members, and leadership
  • Takes ownership of the customer's shipping needs and offers viable solutions
  • Takes action to learn all product and service offerings, alternative solutions, and industry trends
  • Operates all equipment, software, and devices in an expert fashion and is willing to teach others
  • Maintains a clean, organized, and safe working environment
  • Performs other duties as assigned
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