Part-Time Bilingual Teller in Houston, TX at Bellaire Blvd

Western Union•Houston, TX

1d•Onsite

About The Position

As a Front Line Associate (FLA) at Western Union, you will be responsible for maintaining guest services and providing valuable customer service. Western Union is more than a trusted name in global payments, moving beyond remittances, beyond cash, and beyond the expectations of their customers. Their talented teams enable them to transform into a digital-first company, built on the strength of their retail foundation and powered by next-generation payments, all with the goal of helping people prosper. Their customers inspire them to push boundaries and create services that make life easier and communities stronger. Western Union is committed to shaping the next generation of financial experiences and redefining what's possible.

Requirements

Prior experience in customer service.
Prior experience handling financial transactions.
Fluency in both English and Spanish, with strong communication skills in both languages required.
Experience working with Microsoft Office Suite and general computer literacy.

Responsibilities

Maintain guest services and provide valuable customer service.
Deliver exceptional guest service, ensuring a positive customer experience in line with company standards.
Process money transfer transactions and efficiently manage cash register operations.
Uphold loss prevention protocols, strictly adhering to company policies and store standards.
Handle money transfer procedures and related services, ensuring accuracy and compliance.
Manage company funds, ensuring precise reconciliation with daily receipts and records.
Implement strong security measures to safeguard company funds and maintain financial integrity.
Perform daily reconciliation of money transfers to ensure accuracy and transparency.
Provide timely and accurate updates to customers regarding the status of their orders.