Part-Time Adult Education Office Assistant - Grant Funded

NWTC•Green Bay, WI

2d•Onsite

About The Position

Northeast Wisconsin Technical College is a nationally recognized and locally trusted college dedicated to advancing the success of all students and economic vitality of the communities we serve through access, high-quality education, and strategic partnerships. The community that we serve is home to people with a rich range of backgrounds and experiences. We are committed to supporting an environment where all students and employees thrive and succeed. We believe every team member enriches our organization with unique skills, perspectives, and solutions. We seek applicants who are motivated and equipped to support all students, to work effectively with colleagues from a range of backgrounds, and to build the vibrancy of our community. You belong here. See why you will love working at NWTC. This role serves as the primary point of contact between Adult Education and the general public. The ideal candidate possesses exceptional interpersonal and communication skills across all mediums, works independently under pressure, and adapts quickly to changing priorities. Working collaboratively with support and administrative staff, this position handles daily office tasks, provides faculty support, and delivers high-quality customer service to students and the public. The role requires proficiency in data entry across multiple platforms.

Requirements

Technical Diploma in related field
1 year working in an office environment.
Proficient with Microsoft Word and Excel.
Comfortable with Outlook calendars, tasks and basic email function.

Nice To Haves

Bilingual or multilingual language skills in Spanish
An equivalent combination of education and work experience may be considered.

Responsibilities

Greet internal and external customers, in person or via phone and email. Serve as the liaison between the customer and the appropriate individual regarding GED®/HSED, English Language Learner (ELL), and Career Pathways Bridge (CPB) programming.
Act as resource person for faculty, administration and staff. Assist with classroom access, printing, supplies, room scheduling, etc.
Efficiently manage administrative tasks and support daily operations with minimal supervision.
Design and develop reports, correspondence, spreadsheets, and databases from verbal direction, rough draft or supervisor’s direction.
Manage text campaigns to students including the development of messages, sending messages, and responding and taking action based on responses from students.
Serve in a cross-functional capacity to assist and support all Adult Education staff, faculty, and administration.
Coordinate and communicate with all other office staff to ensure in constant sharing of information and quality of service to customers.
Enter and maintain accurate student data such as enrollments, attendance, test scores, etc. in the client reporting system for GED®/HSED and ELL programming.
Monitor and track students by entering intakes and exits in the client reporting system.
All other duties and projects as assigned