CDOC Parole Release Case Manager (Crowley)

State of Colorado • Denver, CO

8d • Hybrid

About The Position

The Division of Adult Parole exists to manage and supervise inmates/parolees on a 24 hour per day, seven day per week, 365 day per year basis to provide public safety and opportunities for successful re-entry of inmates/parolees returning to the community. Re-entry support services collaborate with this setting. This position provides comprehensive pre-release re-entry services to offenders currently incarcerated in the Colorado Department of Corrections who will be transitioning from incarceration to society.

Requirements

• Three (3) years of experience working directly with a hard to serve high needs client population in a correctional or human services environment providing case management work to include case planning, assessment of risks and needs, coordination of community services and/or identifying needs and referring to appropriate resources, and monitoring compliance and overall case supervision as your primary assignment.
• Three (3) years of corrections experience which must include one (1) year experience with a hard to serve needs client population providing components of offender management exhibited by involvement and familiarity with processes that directly affect offender classification, programming, or daily living which provide progressive opportunities for appropriate placement to include involvement in : Internal Classification Committees (ICC), Classification Hearings, Job Placement and Supervision, Individualized Program Instruction/Tutoring, Multi-Disciplinary Staffing, Responding to Offender Grievances and Resolving Offender Issues, Offender Housing Placement and Movement, Intelligence Gathering and Processing, as well as Role Modeling Pro-Social Behaviors while maintaining Positive Professional Communications by providing the offender population with Crisis Intervention.
• A combination of education (Criminal Justice, Social Work, Sociology, Psychology or similarly related field) and experience as defined above equal to three (3) years.
• Significant interpersonal/customer service skills
• Strong written and oral communication skills
• Highly effective critical thinking/decision making/problem solving skills
• Demonstrated ability to organize, plan and prioritize
• Keen ability to multi-task and demonstrate flexibility
• Strong self motivation
• Established proficiency in position-related office technologies
• Compelling attention to detail
• Ability to read and comprehend the English language
• Ability to effectively communicate fluently in English both verbally and in writing
• Ability to create accessible documents and technical content that follows plain language guidelines with accessibility in mind
• Self-control, a strong sense of ability to work in stressful, potentially violent situations
• Ability to remain alert, emotionally stable, and mentally resilient under pressure and observant throughout their shift
• Tolerance to stress, confinement, and high-stakes interaction
• Must be 21 years of age
• Possess a valid driver’s license.
• Possess a high school diploma or GED
• Have NO felony convictions, to include any actions defined in 5 U.S.C. 301; U.S.C. 509, 510; 42 U.S.C. 15601-15609.
• The CDOC shall not hire nor promote anyone who may have contact with an offender who has engaged in sexual abuse which includes acts, activity, and sexual behavior, in a prison or other institution as defined in 42 U.S.C. 1997; or has been convicted of engaging or attempting to engage in sexual activity in the community facilitated by force, overt or implied threats of force or coercion, or if the victim did not consent or was unable to consent or refuse, or has been civilly or administratively adjudicated to have engaged in the activity described in the above paragraph.
• The agency shall consider any incidents of sexual harassment in determining whether to hire anyone who may have contact with offenders or residents.
• Applicants must have valid U.S. work authorization at the time of application; DOC cannot provide H-1B sponsorship at this time.
• Successfully pass all modules of the six-week Colorado Department of Corrections Basic Training, to include English reading comprehension, relevant competency assessments and written/practical exams in Defensive Tactics.
• Possess the physical ability to successfully complete Defensive Tactics
• Must be able to see and hear in order to observe, address and respond to potential breaches in safety and security
• Demonstrate body agility, strength of all four limbs and the ability to walk and climb stairs consistently
• Work in situations involving assaultive behavior, physical control of another person and/or restraint situations
• Deal with individuals with a range of moods and behaviors, utilizing tactfulness and a congenial, personable manner
• Work with people of the opposite sex, diverse racial ethnic groups, mentally ill and emotionally disturbed offenders
• Communicate by talking, listening and/or signaling people to convey or exchange information, assignments
• Work in an environment with fluctuating noise and temperature (hot and cold) which may include working outdoors in inclement weather and/or concrete floor/wall work settings
• Willing and able to travel
• Willing and able to work various shifts, days, afternoons, graveyards (nights) which includes a rotating shift schedule
• TB (tuberculosis) screening is required of all new employees upon hire

Nice To Haves

• Thorough knowledge of Evidence Based Practices and Interventions for the successful re-entry of inmates
• Proven ability to provide efficient and effective service to hard to serve clients with medium/high risk needs
• Excellent ability to coordinate services and cooperate with others toward a common goal
• Proficiency in Microsoft Office (Word, Excel) and Google Suite (Gmail, Drive, Sheets, Docs)

Responsibilities

• Conduct meetings of inmates within six months of release to identify and collect meaningful information regarding criminogenic needs through a review of formal assessments, in addition to the information contained within the offender's electronic file and any prior case management notes, case plans, or progress summaries as identified per policy.
• Determine appropriate resource needs and collaboratively develop transitional release plans with the inmate.
• Monitor, evaluate and record inmate progress with respect to transitional release plans and make modifications as status changes.
• Conduct interviews and collects relevant information to coordinate effective and efficient release planning.
• Utilize motivational interviewing techniques, cognitive behavior interventions and other evidence-based practices and available assessment tools to enhance motivation for change.
• Ensure that offenders receive assistance applying for community services that will directly impact their potential success on parole and in the community.
• Maintain a supportive, multidisciplinary network of effective communication between internal and external stakeholders providing opportunities for offenders to receive feedback, crisis intervention, and grievance resolution.
• Complete and document offender contacts, transitional release planning progress and any completed offender assessments.
• Make recommendations to multi-disciplinary teams regarding transitional release planning.
• Maintain exceptional customer service building and maintaining collaborative relationships with community partners and service and resource providers.
• Work collaboratively with parole staff as necessary to identify and provide stabilization resources for transitioning parolees.
• Attend collaborative meetings with stakeholders to plan, develop and implement community re-entry initiatives and local inmate focused services.
• Complete parole plan investigations for inmates releasing from institutions in accordance with established timeframes.
• Other duties as assigned.

Benefits

• Distinctive career advancement opportunities throughout the state system
• Strong, secure, yet flexible retirement benefits including PERA Defined Benefit Plan or PERA Defined; Contribution Plan plus 401K and 457 plans.
• Medical and dental health plans
• Short and long term disability coverage
• Paid life insurance
• 11 paid holidays per year plus vacation and sick leave
• Wellness program
• Tuition reimbursement
• Training opportunities

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED