PARKS, HERITAGE, & TOURISM PROGRAM SUPER

State of Arkansas•Little Rock, AR

8d•$63,086 - $93,367

About The Position

This position is based at the Old State House Museum and Trapnall Hall and assists with day-to-day operations at the direction of the director. It facilitates collaboration among departments to deliver exhibits, tours, community outreach initiatives, and museum events. The role also manages personnel matters and contributes to development of the museum’s annual budget. When the Director is unavailable, the position assumes director-level responsibilities, including administrative meetings. The Parks, Heritage, and Tourism Program Supervisor/Expert oversees and coordinates specialized programs supporting state parks, cultural heritage, and tourism initiatives across Arkansas. The role ensures programs align with state policies, improve visitor experiences, and promote environmental conservation, historical preservation, and recreation. Supervisory duties depend on the hiring agency’s operational needs; a nonsupervisory role serves as a senior technical expert.

Requirements

At least three years of experience in park management, heritage conservation, tourism development, or a related field, including one year in a leadership capacity.
Ability to develop, implement, and oversee complex programs related to parks, heritage, and tourism.
Strong decision-making and problem-solving skills.
Experience managing teams, delegating tasks, and fostering professional growth.
Knowledge of budgeting, grant writing, and financial management for state-funded programs.
Ability to manage multiple projects while maintaining attention to detail.
Strong analytical skills to evaluate program effectiveness and make data-driven improvements.
Excellent written and verbal communication skills, including public speaking, report writing, and media interactions.
Strong interpersonal skills to build partnerships with government agencies, nonprofit organizations, and community leaders.
Ability to develop educational materials, training programs, and tourism promotions.
Understanding of historic preservation principles, cultural resource management, and tourism development strategies.
Knowledge of natural resource conservation, park planning, and recreation management.
Familiarity with Arkansas heritage sites, state parks, and tourism industry trends.

Responsibilities

Assist with day-to-day operations at the Old State House Museum and Trapnall Hall at the director’s direction.
Facilitate collaboration among departments to deliver exhibits, tours, community outreach initiatives, and museum events.
Manage personnel matters and contribute to development of the museum’s annual budget.
Assume director-level responsibilities, including administrative meetings, when the Director is unavailable.
Develop, implement, and oversee statewide parks, heritage, or tourism programs that promote conservation, recreation, and cultural preservation.
Collaborate with local, state, and federal agencies, nonprofit organizations, and community stakeholders.
Evaluate program performance and recommend improvements based on visitor feedback, industry trends, and state policies.
Oversee historic preservation, environmental conservation, or recreational projects at state parks and tourism sites.
Ensure and monitor compliance with state and federal regulations and laws governing cultural and natural resource management, historic preservation, environmental conservation, and tourism promotion.
Facilitate educational outreach, including workshops, exhibits, and interpretive programs.
Supervise and mentor program coordinators, park staff, and tourism specialists when supervisory duties are assigned.
Develop program policies and procedures aligned with best practices in park management and heritage conservation.
Maintain accurate records and prepare reports on program activities, visitor statistics, and financial expenditures.