PARKS, HERITAGE, & TOURISM PROGRAM SUPER

State of Arkansas•Helena-West Helena, AR
•$63,086 - $93,367

About The Position

Based at the Delta Cultural Center, this position assists with day-to-day operations under the direction of the director. It facilitates collaboration among departments to deliver exhibits, tours, community outreach initiatives, and museum events. The position also manages personnel matters and leads curatorial efforts. When the Director is unavailable, it assumes director-level responsibilities, including attending administrative meetings. More broadly, the Parks, Heritage, and Tourism Program Supervisor/Expert oversees and coordinates specialized programs supporting state parks, cultural heritage, and tourism initiatives across Arkansas. The role ensures programs align with state policies, enhance visitor experiences, and promote environmental conservation, historical preservation, and recreational development. Supervisory duties depend on the hiring agency's operational needs; in non-supervisory roles, the position serves as a senior technical expert.

Requirements

  • At least three years of experience in park management, heritage conservation, tourism development, or a related field, including one year in a leadership capacity.
  • Ability to develop, implement, and oversee complex parks, heritage, and tourism programs.
  • Strong decision-making and problem-solving skills.
  • Experience managing teams, delegating tasks, and fostering professional growth.
  • Knowledge of budgeting, grant writing, and financial management for state-funded programs.
  • Ability to manage multiple projects while maintaining attention to detail.
  • Strong analytical skills to evaluate program effectiveness and make data-driven improvements.
  • Excellent written and verbal communication skills, including public speaking, report writing, and media interactions.
  • Strong interpersonal skills to build partnerships with government agencies, nonprofit organizations, and community leaders.
  • Ability to develop educational materials, training programs, and tourism promotions.
  • Understanding of historic preservation principles, cultural resource management, and tourism development strategies.
  • Knowledge of natural resource conservation, park planning, and recreation management.
  • Familiarity with Arkansas heritage sites, state parks, and tourism industry trends.

Responsibilities

  • Assist with day-to-day operations at the Delta Cultural Center at the direction of the director.
  • Facilitate collaboration among departments to deliver exhibits, tours, community outreach initiatives, and museum events.
  • Manage personnel matters and lead curatorial efforts.
  • Assume director-level responsibilities, including administrative meetings, when the Director is unavailable.
  • Develop, implement, and oversee parks, heritage, or tourism programs that promote conservation, recreation, and cultural preservation.
  • Collaborate with local, state, and federal agencies, nonprofit organizations, and community stakeholders.
  • Evaluate program performance and recommend improvements based on visitor feedback, industry trends, and state policies.
  • Oversee historic preservation, environmental conservation, or recreational projects at state parks and tourism sites.
  • Ensure compliance with state and federal regulations governing cultural and natural resource management.
  • Facilitate educational outreach, including workshops, exhibits, and interpretive programs.
  • Supervise and mentor program coordinators, park staff, and tourism specialists, as assigned.
  • Develop program policies and procedures aligned with best practices in park management and heritage conservation.
  • Maintain accurate records and prepare reports on program activities, visitor statistics, and financial expenditures.
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