Parks District Admin Support
About The Position
The Grande Prairie and Peace River Area is looking for a motivated, courteous, and hardworking individual with exceptional customer service skills to fill the Seasonal District Administrative Support position. The District Admin Support (AS3) position has a combination of administrative and front-line customer service duties including providing support to the team responsible for the daily operation of park facilities including registration booths and camp stores. This position’s primary purpose is to provide support the Visitor Services Supervisor through revenue reconciliation and tracking in addition to various other administrative and public facing tasks. Provincial Parks are essential to the quality of life that Albertans enjoy. They conserve our natural landscapes and wildlife habitat and offer a broad range of nature-based outdoor recreational opportunities. Alberta’s parks inspire people to discover, value, protect and enjoy the natural world and the benefits it provides for current and future generations.
Requirements
- High School Diploma and one year of related experience with supervisory or leadership experience and customer service experience.
- Strong written and verbal communication skills with an ability to clearly communicate with the public.
- Strong computer skills, including Microsoft Office (Excel, Word, Outlook, and Publisher).
- Customer service, retail, and cash handling experience, and/or administrative experience.
- Current Standard First Aid and CPR Level "C"/AED Certificate.
- Valid Alberta Class 5 driver’s license or equivalent.
- Valid Driver's Abstract.
- Valid Defensive Driving certificate.
- Criminal Record Check.
- Valid Workplace Hazardous Materials Information System (WHMIS) certificate.
Nice To Haves
- Strong customer service skills.
- Outgoing, friendly personality that enjoys working with the public in a team atmosphere.
- Post-Secondary education.
- Ability to work both in a team and independently with little to no supervision.
- Independent problem solving and adaptability.
- Knowledge and skills of a variety of office and administrative functions including Microsoft Officer, Internet based computer operations, and basic accounting skills.
- Knowledge of local tourism, amenities, flora, and fauna.
- Knowledge of Alberta Parks and direct experience with Shop.AlbertaParks.ca.
- Available to work weekend, evening, and holiday shifts during the season.
- Familiarity with campground operations, park regulations, campground etiquette, and surrounding park amenities.
Responsibilities
- Manage a POS system and till floats to ensure they have appropriate change at all times.
- Review and reconcile Grande Prairie and Peace River district camping, facility, and retail sales revenue and complete bank deposits on a weekly basis.
- Enter all camping revenue and envelopes into the AspiraOne system and designated spreadsheets.
- Provide revenue reconciliation troubleshooting support to seasonal booth/store staff.
- Assist the Supervisor with booth and store inventory to ensure proper supplies are available.
- Have an in-depth understanding of the reconciliation process and corresponding policies and procedures.
- Provide consistent professional information services to the general public via telephone, email, and in-person.
- Assist in the daily operation of the Saskatoon Island Campground Store as needed.
Benefits
- 5.6 percent of regular wage earnings instead of paid holidays
- 6 percent of regular wage earnings instead of annual vacation pay
- Shift premium pay: $3.25 per hour for weekends and holidays
- Shift premium pay: $2.75 per hour for evenings
- Shared rental staff housing may be available, dependent on Park location.
- Training will be provided to the successful candidate.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
