Parks Customer Service Rep II
Lower Colorado River Authority (LCRA)•Matagorda Bay, TX
•Onsite
About The Position
LCRA has an opportunity as a Parks Customer Service Representative, where you can be a part of a great organization and enjoy the outdoors. Based in Matagorda Bay, this position is focused on customer service, reservations, cash collections & reconciliations, prepare deposits and facilitate rentals. We are looking for someone who's ready for the next step in their hospitality career. Join us and help create amazing memories for guests and their families. Join us in Matagorda Bay, where the Lower Colorado River meets the Gulf Coast!
Requirements
- Two or more years of experience in providing customer service and operation of an electronic Point-Of-Sale System, preferably in a park or hotel setting or relevant experience.
- Driver's license
Nice To Haves
- Skill in Microsoft Office.
- Ability to work efficiently and independently with minimal supervision.
- Ability to build relationships and foster teamwork.
- Ability to balance and manage competing high priority work demands.
Responsibilities
- Provide outstanding customer service, in person and over the phone.
- Coordinate customer reservations from third party reservation centers.
- Facilitate rental of a variety of watercraft and works with customers for facility and site rentals.
- Collect and count cash deposited at parks in honor boxes.
- Reconcile revenue received against bank deposits on a daily and monthly basis.
- Maintain appropriate inventory levels within the retail store.
Benefits
- From healthcare to wellness to time off, we've got you covered, so you can focus on what matters.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
