Parking Valet Attendant - Hotel

Propark Mobility•St. Louis, MO
•Onsite

About The Position

Propark Mobility is hiring part-time Valet Attendants for hotel parking operations in St. Louis, Missouri. The role involves greeting guests, safely parking and retrieving vehicles, explaining parking rates and vehicle-retrieval instructions, and inspecting vehicles before taking possession. Attendants are expected to maintain a professional company-uniform appearance, help resolve customer issues, and complete other duties or small cleaning, maintenance, or special-project tasks as assigned by local management. The work is active and primarily outdoors, with much of the day spent standing and walking and occasional handling of items weighing up to 50 pounds. The stated shifts are 5 a.m.–12 p.m. and 1 p.m.–9 p.m. The pay rate is $15 per hour plus cash tips. Applicants must be at least 18 and have held a valid driver's license for at least two years. The application also asks whether applicants can drive a manual transmission. The employer describes flexible scheduling, free parking while working, paid holidays, and wellness benefits subject to applicable city or state mandates. The employee assistance program is free and confidential and includes 24/7 support and three free counseling sessions for employees and each household family member. The posting also describes paid vacation, a birthday day off, and a benefits package for full-time employees; these are not listed as available to part-time employees. Part-time positions are not eligible for health insurance benefits.

Requirements

  • Be at least 18 years old.
  • Have a valid driver's license and at least two years of driving experience.
  • Be energetic and able to stand, run, and carry items weighing up to 50 pounds when needed.
  • Communicate well in written and spoken language and interact with others in a friendly, professional manner.
  • Thrive in a fast-paced environment and help resolve customer issues positively.
  • Be customer-service driven.

Nice To Haves

  • At least one year of valet parking experience.
  • At least one year of customer service experience.
  • Ability to drive a manual transmission; this is asked about in the application questions.

Responsibilities

  • Greet guests cheerfully and thank them sincerely upon exit.
  • Park and retrieve guest vehicles safely and promptly.
  • Explain parking rates and provide instructions for retrieving self-park vehicles.
  • Inspect each vehicle before taking possession and follow company guidelines.
  • Maintain the company uniform appearance and provide friendly, professional guest service.
  • Resolve customer issues positively and helpfully.
  • Stand, walk, and remain active outdoors for much of the workday; assist with items weighing up to 50 pounds when needed.
  • Complete small cleaning or maintenance tasks and special projects as requested by local management.
  • Perform other duties as assigned based on operational needs.

Benefits

  • Free parking while working at an assigned Propark location.
  • Flexible scheduling.
  • Paid holidays.
  • Wellness benefits according to city or state mandates.
  • Free and confidential employee assistance program with 24/7 support and three free counseling sessions for employees and each household family member.
  • Full-time employees: paid vacation and an extra day off on their birthday.
  • Full-time employees: benefits package including medical coverage, HSA, FSA, dental, vision, and six supplemental insurances, including commuter benefits, pet insurance, and 401(k).
  • Seven paid holidays are listed: New Year's Day, Memorial Day, Independence Day, Labor Day, Thanksgiving Day, Christmas Day, and a floating birthday holiday.
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